Everything else. Higher management doesn't have a clue what actually goes on in lab operations. The rules and policies they keep changing and implementing are clunky and ineffective. They would know that if they observed how lab ops worked, but they have a holier-than-thou mindset where lab ops are treated as the lowest on the ladder. They over-hired during the holiday peak and now since they are pivoting to vaccinations, had laid off half of the lab ops staff in mid-March. They broke the news in the guise of a town hall meeting. This company does not value loyalty or hard work, because they laid off some people who had been there since the beginning of covid testing. There were also pay issues especially during the holiday season where people are not paid the correct amount. HR/benefits kept promising a 401K (no matching) since the start of the year, but only implemented it after the lay-off. There is no room for advancement because the company would rather hire externally than internally. Nepotism is incredibly rampant and many people let their personal feelings dictate how they do things. This company is really an unprofessional mess. If anyone is considering working here with an hourly pay rate, don't get comfortable and expect that job to last, take whatever management promises you with a grain of salt. Make what you can from that job, and get out when another opportunity comes along.
