Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Custom Ink

Engaged Employer

Custom Ink Customer Service Representative reviews

2.8

0% would recommend to a friend

(10 total reviews)
avatar

David Doctorow

Not enough data to show CEO approval

43% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.0

Work/Life balance

4.0

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Ratings by demographic groups

Reviews by job title

10 reviews
5.0
Sep 4, 2023

Excelente company

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Excelente company, employees are friendly.

Cons

Managements they have preference other than that good

avatar
Custom Ink Response
2y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
1.0
Apr 1, 2023

Bankruptcy likely

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Free t shirts and hoodies every once in a while

Cons

Low pay No room for advancement Management is all extremely inexperienced Executive team completely disconnected from the typical employee Company preaches diversity and inclusion but in reality has an extremely low number of minorities - especially on the executive team The company started to go downhill when Leonsis and co sold their ownership to an investment firm in 2018, Marc is completely disconnected from his employees and anyone working at CI is just supporting his lavish lifestyle

avatar
Custom Ink Response
3y
We appreciate your perspective with us and value your feedback. We’re sorry to hear you had a difficult time, and we understand that it’s frustrating when you don’t feel heard or valued. We’ve spent much time and effort to expand and improve our diversity and inclusion efforts in the last few years, but we acknowledge there remains work to do. We are constantly striving to strengthen our recruiting among underrepresented communities and ensure all of our Inkers feel valued, understood, and supported. We will share your feedback with our team. If you want to share more about your experience or provide more details, please reach out to us directly at inkerfeedback@customink.com
5.0
Nov 16, 2022

Totally awesome

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Fun people, and they care about the service they provide. Very technologically innovative as well.

Cons

Sometimes the hours are a little different than normal office hours.

avatar
Custom Ink Response
3y
This is wonderful to hear! Thanks for sharing!
Viewing 4 - 6 of 10 Reviews
Related searches: Custom Ink Customer Service Representative jobs | Custom Ink Customer Service Representative salaries | Custom Ink benefits | Custom Ink Customer Service Representative interviews
Custom Ink reviewsCustom Ink Customer Service Representative reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.