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      Custom Ink

      Engaged Employer

      Custom Ink Manager reviews

      4.1

      88% would recommend to a friend

      (11 total reviews)
      avatar

      David Doctorow

      Not enough data to show CEO approval

      26% positive business outlook

      Ratings by category

      4.8

      Work/Life balance

      4.0

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Senior management

      3.2

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      5.0
      Jul 19, 2023

      Benefits

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are unmatched Increased salary + bonus

      Cons

      CI gives a lot of reps chances which can be difficult in creating a HPT.

      avatar
      Custom Ink Response
      2y
      It is wonderful to hear that you have had a good experience working with us. We really appreciate getting feedback like this so that we know what’s working. It provides great direction on what to invest in for our future and for creating High Performing Teams (HPT). If you have any other thoughts or ideas, please drop us an email: inkerfeedback@customink.com.
      3.0
      Jul 16, 2023

      A great place to work until it wasn’t.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Inexpensive health insurance - Learning & Development opportunities - Peer group was amazing and encouraging - Team took pride in their work - Immediate supervisor was pragmatic and allowed for autonomy - Felt that I could be honest and open without repercussions, at least until August 2022.

      Cons

      - It was as if the company did a 180° shift late summer 2022: went from treating folks with respect to making them feel like they were nothing more than their production. - Company brought in leaders that didn’t fit the brand. Their arrogance, ego and lack of leadership led to massive breaks in trust. - The site closures were not planned well at all. There was so much care and thought that went into taking care of those who were laid off, but it was as if no consideration was put into the repercussions of the closures. The production team in Dallas was hit hard because of the terrible planning. - Senior leadership team is clearly disjointed and not aligned. Marc seemed to hide behind the board and other SLT members when unpopular decisions were made.

      avatar
      Custom Ink Response
      3y
      Thank you for providing your feedback to us. Your insight helps us better understand how we can improve. We’re glad you were happy with the benefits, learning opportunities, your leadership, and more. Although we tried to support impacted Inkers with generous severance packages and an extended benefits period, we understand how difficult this experience has been and will share your feedback with our team. If you want to share further thoughts or feedback, please reach out to us directly at inkerfeedback@customink.com.
      3.0
      Feb 22, 2023

      It's pretty good, not great

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture, good people. Getting time off is easy.

      Cons

      Pay is somewhat low and the toxic positivity is draining.

      avatar
      Custom Ink Response
      3y
      Thank you so much for your feedback. We know that it takes a lot of effort to provide constructive criticism, and we value the opportunity to address issues that arise. Please reach out directly with more details so that we may understand your situation better: employerbrand@customink.com
      Viewing 4 - 6 of 11 Reviews
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