Is Custom Ink a good company to work for as a Satisfaction Associate?

Satisfaction Associate professionals working at Custom Ink have rated their employer with 3.5 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Custom Ink employees being 2.9 out of 5 stars. Search open Satisfaction Associate Jobs at Custom Ink now and start preparing for your job interview by browsing frequently asked Satisfaction Associate interview questions at Custom Ink .

Does Custom Ink pay Satisfaction Associate employees well?

Satisfaction Associate professionals rate their compensation and benefits at Custom Ink with 4.2 out of 5 stars based on 44 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Satisfaction Associate salaries at Custom Ink.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 118 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 59 reviews)); "lots of opportunity to connect with customers and great coworkers" ((in 31 reviews)); "Great atmosphere and culture." ((in 28 reviews)); "Free food daily." ((in 24 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 52 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 42 reviews)); "Mass layoffs every 3 months, despite constant affirmations that there will be "no layoffs."" ((in 21 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews)); "Bad management, childish favoritism, inability to pick a direction and stick with it, the list goes on." ((in 12 reviews))

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Custom Ink

Custom Ink Satisfaction Associate reviews

3.5

76% would recommend to a friend

(44 total reviews)

David Doctorow

Not enough data to show CEO approval

61% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.2

Compensation and benefits

4.0

Career opportunities

3.9

Work/Life balance

3.8

Senior management

Satisfaction Associate employees have rated Custom Ink with 3.5 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Satisfaction Associate professionals have a good working experience there. Custom Ink is rated in line with the average (within 1 standard deviation) by Satisfaction Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

3.0

Oct 29, 2021

Used to be great. Not anymore.

Satisfaction assurance

Recommend

CEO approval

Business Outlook

Pros

- friendly team members - good vibes

Cons

- back and forth workload - management does not care like they used to

3.0

Jul 15, 2021

Used to be great before COVID-19

Satisfaction assurance associate

Recommend

CEO approval

Business Outlook

Pros

Company culture, benefits, dedicated leadership, clear and consistent communication

Cons

Poor work/life balance, occasional micromanagement, little opportunity for advancement, stressful working conditions

4.0

Jun 2, 2021

Good environment

Satisfaction associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits, golden rule is important and everyone is pretty nice.

Cons

Not much diversity in leadership

Viewing 22 - 24 of 44 Reviews

Jobs at Custom Ink

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

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Custom Ink

Custom Ink Satisfaction Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Used to be great. Not anymore.

Used to be great before COVID-19

Good environment

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