Customers Bank reviews

2.6

34% would recommend to a friend

(175 total reviews)
avatar

Jay S. Sidhu

41% approve of CEO

40% positive business outlook

Customers Bank has an employee rating of 2.6 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Customers Bank employee rating is 30% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

175 reviews
2.0
Feb 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Wonderful staff. Pay is OK. Benefits are OK.

Cons

Overworked, overloaded, not enough people to adequate perform job. Very, very short staffed - causing insomnia and anxiety in several coworkers. High expectations of loyalty from upper management without reciprocity. Poor business decisions have and are putting the company in jeopardy. Concern about the future due to these decisions. The "door is always open" policy isn't - we know better than to ask questions or provide constructive input. Encouraged form work from home yet it is still frowned upon. Very confusing. Cost cutting measure are constant, yet the extravagance of upper management is blatant and embarrassing.

2.0
Jan 13, 2019

Customers Bank

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

understanding of family obligations / emergencies

Cons

upper management is out of touch with employees

3.0
Apr 26, 2018

Compliance Officer

Recommend
CEO approval
Business Outlook

Pros

Autonomy, opportunities to share ideas and they are listened to.

Cons

No clear remuneration structure. High performance is not rewarded through increased compensation Path to promotion is unclear. Opportunities for advancement is few unless someone leaves or retire.

Viewing 160 - 162 of 175 Reviews

Glassdoor has 186 Customers Bank reviews submitted anonymously by Customers Bank employees. Read employee reviews and ratings on Glassdoor to decide if Customers Bank is right for you.