Cybersource reviews

3.7

70% would recommend to a friend

(119 total reviews)

Rob Cameron

100% approve of CEO

67% positive business outlook

Cybersource has an employee rating of 3.7 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cybersource employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

119 reviews
4.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Good work life balance interesting/ challenging work good to transition into PM and/or FinTech

Cons

Turn over on teams can be a challenge

3.0
Jun 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great people in each department - A large portfolio of products and great merchant brands to with - Flexibility, when you need time, you get it and that is important - Great benefits - Lots of travel (pre-covid)

Cons

- Extremely slow product development, the company will bring a new product in, but not tie it to other products and it becomes silo and useless - Lots of high level leadership changes which makes it difficult to understand the long term goal, there has also been a lot of poor management figures that disappear overnight - Local offices & management have no control, all decisions are made in the US and very difficult to work in an environment which is not tailored to your landscape, most of all in sales - The company has great benefits due to being owned by Visa however they have a huge gap in culture and keeping up to date with the industry - Huge gap in wages, between genders and territories and when compared to the industry - Red tape on code releases, meaning very difficult to help merchants with changes when it can take a year - Everything is delayed constantly which makes it hard to trust what you are told, I do not blame management directly but everything takes forever to either get approved or reviewed. - Career progression only comes if you really put your head down and fight for it, there is no clear path to progress unless you graft

Viewing 25 - 27 of 119 Reviews

Glassdoor has 132 Cybersource reviews submitted anonymously by Cybersource employees. Read employee reviews and ratings on Glassdoor to decide if Cybersource is right for you.