CyraCom reviews

3.2

44% would recommend to a friend

(935 total reviews)

Jeremy Woan

41% approve of CEO

32% positive business outlook

CyraCom has an employee rating of 3.2 out of 5 stars, based on 935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CyraCom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

935 reviews
2.0
Oct 7, 2025

Job experience

Recommend
CEO approval
Business Outlook

Pros

- Help building a lot of experience, because you are being exposed to do VRI and OPI for a large range of business: medical, insurance companies,legal, bank and also Telehealth calls.

Cons

- Poor HR management - Work environment is very stressfull - Low wages

2.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

It's slightly better than most call centers

Cons

The training isn't helpful and the job should be better paid for interpreting, not just customer service.

1.0
Oct 3, 2025

Sold us out

Recommend
CEO approval
Business Outlook

Pros

Great management, benefits and easy to use platform

Cons

Sold to corporate conglomerate and laid off all employees. No loyalty to workers

Viewing 34 - 36 of 935 Reviews

Glassdoor has 1,109 CyraCom reviews submitted anonymously by CyraCom employees. Read employee reviews and ratings on Glassdoor to decide if CyraCom is right for you.