Does DATAMARK pay their employees well?

According to anonymously submitted Glassdoor reviews, DATAMARK employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at DATAMARK. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at DATAMARK?

77% of DATAMARK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DATAMARK 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at DATAMARK?

Capturista De Datos (51) , Intérprete Bilingüe (43) , Medical Interpreter (30) , Interpreter (28) , Data Entry Operator (19) , Customer Service Representative (17) , Intérprete Médico Bilingue (16) , Procesador De Datos (15) , Interpreter/Translator (14) , Data Entry (12) , Data Entry Clerk (11) , Mailroom Associate (11) , Capturista (10) , Manager (10) , VRI Interpreter (10)

What are the pros of working at DATAMARK according to real employee reviews?

"Good culture Some progression offered Interesting work" ((in 20 reviews)); "Some great people that care about the company and clients work here." ((in 12 reviews)); "Work environment is good and friendly" ((in 11 reviews)); "Coworkers are great." ((in 8 reviews)); "The supervisors I had were great and very understanding with the work schedule." ((in 8 reviews))

What are the cons of working at DATAMARK according to real employee reviews?

"Low pay and not professional" ((in 25 reviews)); "Bad management and lack of growth" ((in 19 reviews)); "Benefits could be better as well as base pay" ((in 10 reviews)); "Any other company with over 3000 employees pays for managers not coordinators to handle structural HR matters." ((in 9 reviews)); "Favoritism is common here." ((in 6 reviews))

What are the top reviewed DATAMARK locations?

El Paso , San Antonio , Harrisburg , Texas City , Butterfield , Mexico , Oklahoma City , San Angelo , Mexico , Butterfield

DATAMARK reviews

3.9

77% would recommend to a friend

(332 total reviews)

Bill Randag

92% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Senior management

3.8

Work/Life balance

3.8

Career opportunities

3.5

Compensation and benefits

DATAMARK has an employee rating of 3.9 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DATAMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

332 reviews

1.0

Jan 5, 2021

Job

Mail handler

Recommend

CEO approval

Business Outlook

Pros

Early hours available and possible

Cons

No work life balance, OT mandatory if not write up, bonus gets reduced, company takes part of your bonus, only to bonus up to 30% the rest company keeps it.

DATAMARK Response

5y

Thank you very much for the review, we appreciate you taking the time togive us an opportunity to get better at our policies. OT is required but only at certain times of the month. On the bonus, there is a max on what you can earn but the company does not keep any of it. It is a taxable income. Please reach out to me if you want me to further explain this to you. Yoc.Yee@datamark.net

2.0

Jan 1, 2021

Lacks training

Experienced phone operator

Recommend

CEO approval

Business Outlook

Pros

I worked for the workers comp project and gained experience in medical billing

Cons

Training was only 2 weeks

DATAMARK Response

5y

Hello and thank you for your review. We appreciate you taking the time to give us some feedback that can help us fix some processes if need be. We have made a few changes, and we are ensuring the communication through training and nesting period to ensure all our employees feel confident in the work they are about to start. We will continue to support as much as we can to ensure their success.

3.0

Dec 29, 2020

Datamark- Trace Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Domestic department has a great balance with workload, stress, pay, and benefits with friendly management.

Cons

International department is similar to working two jobs with minor pay increase when compared to domestic. Higher workload, more stress, higher bonus standards, higher overall scrutiny from management during the job in international. Employee morale is low despite what management tries to say, employees must be convinced or forced to move into this department. MUST ASK PERMISSION TO USE RESTROOM. Favoritism is common here.

DATAMARK Response

5y

Thank you for taking the time and giving us a fair review. I would like to hear more about your opinion so that we can formalize a plan to correct some of your concerns. You can email me at yoc.yee@datamark.net

Viewing 277 - 279 of 332 Reviews

Jobs at DATAMARK

Customer Service Representative I

Medical Claims Processor

DATAMARK

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Lacks training

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