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      DCM Services

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      DCM Services reviews

      3.3

      58% would recommend to a friend

      (70 total reviews)
      avatar

      Mike Rosenthal

      53% approve of CEO

      45% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      DCM Services has an employee rating of 3.3 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DCM Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      70 reviews
      3.0
      Jun 4, 2024

      Levels + Monthly Collection Goals

      Account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - free lunch - remote work - break out rooms

      Cons

      - remote work after 6-12 months - pitting employee against each other as if making x amount isn’t competitive enough - wasn’t transparent about certain things

      avatar
      DCM Services Response
      2y
      Thank you for sharing your thoughts. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to send us an email at consumerombudsman@dcmservices.com. DCM Services, LLC is a legitimate company and is accredited with the Better Business Bureau.
      1.0
      Apr 10, 2024

      not worth it

      Acct representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      free food and big campus

      Cons

      was kind of a shady environment

      avatar
      DCM Services Response
      2y
      We are sorry to hear that we didn’t meet your expectations. We have very high expectations at DCM Services and would love the opportunity to improve. Please get in touch with us at consumerombudsman@dcmservices.com!
      3.0
      Apr 10, 2024

      could be worse, but could be a LOT better

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      the company is embracing wfh. depending on where you work, you might have some good coworkers. if you do work in the office, they feed you a few times a month.

      Cons

      poor pay compared to similar jobs. middle management is stretched thin and it shows, and upper management is solely focused on numbers and optics. the company is growing on a client basis, but the same number of employees are expected to handle the growing workload. hr is a revolving door. the “culture” of the company has just gone downhill over the past few years, which is a shame since collections isn’t a “fulfilling” career on a moral level.

      avatar
      DCM Services Response
      2y
      Thank you for sharing your thoughts. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to send us an email at consumerombudsman@dcmservices.com.
      Viewing 13 - 15 of 70 Reviews
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      ReviewsDCM Services reviews

      Glassdoor has 71 DCM Services reviews submitted anonymously by DCM Services employees. Read employee reviews and ratings on Glassdoor to decide if DCM Services is right for you.