DHI Mortgage reviews

3.4

57% would recommend to a friend

(345 total reviews)
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Mark Winter

54% approve of CEO

57% positive business outlook

DHI Mortgage has an employee rating of 3.4 out of 5 stars, based on 345 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHI Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

345 reviews
5.0
Aug 22, 2015

Fantastic Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel that this is the best company around. I have the utmost respect for the executive management and the overall culture. The benefits are far better than most companies. The pay is also above average for the market. I work in the Austin office. If you want to learn the mortgage industry this is the place to be. The opportunities are endless. They do things the right way and will back you if you find something not quite right.

Cons

As with any company there are areas that could be improved on. Everyone has their own ideas of how things could better or changed. I do think that many people do not have the big picture of what it takes to run a company the size of DR Horton. The regulations today have become very cumbersome and exact. Most people only see their department and not how every department fits into the whole home buying process. While I feel it is a great company and there is a lot of communication I do think that many times it does not get down to the worker bees. There are a lot of meetings and information to middle managers and supervisors but it does not get to the ones that need to know the most. Also employees learn more from their coworkers than the training department. The training department just reads bulletins or courses. I believe there should be more hands on training. Classes should be smaller where people can interact with each other instead of 75 to 100 people on a call where the instructor just reads the information. There could be some real examples and situations that employees can actually learn from. You can't go to your manager when they were on the same call and do not know the information either. There could be hands on manager training so they could help their employees with questions. But then again I do understand the constraints of training new employees. There also seems to be cliques and if you are not a part of them, you usually do not know what is going on. My area has 2 VP's, and asst VP and middle managers. Everyone but 2 of the middle managers are a group and spend time together. The other 2 are usually left out of company information but then are expected to know it. Don't get me wrong, these are not issues specific to DHI. There are negatives everywhere even if you ran your own company. I feel the greatness of the company out weighs the negative. Also not everyone is there for the company or to do the right thing. Then again some people just want to complain or be drama kings and queens.

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DHI Mortgage Response
10y
We appreciate your service with DHI and for taking the time to comment. We do focus on living our motto “The Right People, The Right Way” which I think helps support your thought that DHI is one of the best companies to work for. With changing regulations, the training necessary to effectively comply has become expansive. As our company continues to grow, we have expanded our training team and the resources available to ensure success for all DHI teammates. We will continue to focus on communication involving all teammates and ways to further provide interactive training opportunities. During our webinar trainings and in office trainings, please don’t hesitate to speak up, ask questions or provide comments. When we do need to conduct larger trainings, this type of interaction from the participants will help us understand how effectively the information is being provided and ultimately makes the training better for everyone.
5.0
Aug 13, 2015

Great family company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vast opportunities to cultivate new relationships within the Realtor community. Effective business model that encourages communication between the point of sale through the close.

Cons

No Cons from my experience. Company structure allows new employees easy access to builder sales agents to cultivate new relationships. Great place to work and grow.

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DHI Mortgage Response
10y
We appreciate you providing positive feedback about your experience at DHI. We encourage you to continue to cultivate your knowledge and relationships within DHI and please be sure to use our online Teammate Suggestion Box if you have ideas as to how we can continue to improve.
4.0
May 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Good people, nice environment, lunches provided often and seem to promote from within.

Cons

Position doesn't represent much of a challenge. Very repetitive. Office is almost in cedar park not close to downtown.

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DHI Mortgage Response
11y
As our Disclosure team is one of our newest departments, welcome to DHI! We are glad your initial experiences with the company environment have been positive. As we do promote learning and growth from within, I encourage you to reach out to your manager. If you’ve mastered the current role and need to expand the challenge, they can work with you to do that so you continue to grow.
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Glassdoor has 355 DHI Mortgage reviews submitted anonymously by DHI Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if DHI Mortgage is right for you.