Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,191 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 284 reviews)); "fair just reasonable busy good pay" ((in 213 reviews)); "great international environment and people" ((in 178 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "The colleagues are nice and help you integrate quickly." ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 200 reviews)); "Low salary and old technology" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

2.0

Dec 30, 2014

be prepared to work endless hours and not get ahead

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

competitive salary, some good senior managers, learned much

Cons

not much room for advancement, lip service to work life balance, lip service to training and employee development, certain "in crowd" managers survive and even get promoted despite very poor performance and high turnover on their watch, some people are held to exacting standards while others get by with mediocrity.

4.0

Dec 5, 2014

Very strange culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent processes...Management listens and tries to mentor others

Cons

Too much management turnover. Culture is very brown nosing and a lot of followers not leaders.

2.0

Nov 20, 2014

Great people to work with.

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

The Drivers are knowledgeable and make a Supervisor's work easier.

Cons

Lack of timely training for management.

Viewing 298 - 300 of 4,106 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

be prepared to work endless hours and not get ahead

Very strange culture

Great people to work with.

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Jobs at DHL Express