Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,199 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 57% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Auxiliar De Logística (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 304 reviews)); "Good pay and thats it" ((in 199 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 173 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 114 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

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DHL Express

Part of DHL

DHL Express reviews

3.8

70% would recommend to a friend

(4,107 total reviews)

John Pearson

77% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jun 11, 2017

DHL

Clearance support agent

Recommend

CEO approval

Business Outlook

Pros

DHL Express India was a great place to work because of its people. People are fair, work hard and try to have fun. The employees are top notch. Senior level management is fair and seems to promote those that perform based on merit. Management was fair in providing vacation days when necessary to provide a good work/life balance. Management provided a good level of communication about upper level initiatives.

Cons

I didn't find any disadvantages in this company.

2.0

Jun 9, 2017

Dependent on one big customer in Budapest

Finance

Recommend

CEO approval

Business Outlook

Pros

Good environment, work life balance. Nice and helpful colleagues , nice new office in an easily accessible place and flexibility sometimes in working hours.

Cons

Bad management, poor benefits and savings over savings. Managers interested in their own interest only, politics on the first place. No opportunities to grow and develop

3.0

Jun 8, 2017

Junior Accountant

Accounts & finance

Recommend

CEO approval

Business Outlook

Pros

"Work/life balance was encouraged top down" (in 22 reviews) "Excellence corporate values and working environment" (in 31 reviews) "Culture People Good Benefits Progression Competitive" (in 24 reviews) "Good pay and benefits for someone to live comfortably if their rent is close to nothing" (in 22 reviews) "Fun environment to sell in, great benefits & commission plan" (in 19 reviews)

Cons

"Work / Life balance is not pushed enough" (in 25 reviews) "Senior management been there forever" (in 26 reviews) "Upper management in San Francisco did not understand the needs of our local facility" (in 21 reviews) "Bureaucracy hard to change, sometimes long hours" (in 17 reviews) "Low salary with high pace of work" (in 9 reviews)

Viewing 3835 - 3837 of 4,107 Reviews

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