Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,193 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 288 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 173 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews)); "Great colleagues and a big team to learn" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 200 reviews)); "Low salary and old technology" ((in 160 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Aug 13, 2016

Exposure to import clearance documentations, from a leading logistics company in the world.

Import clearance support agent

Recommend

CEO approval

Business Outlook

Pros

Company reputation, good working environment, opertunity to coordinate with other top companies, good exploration to logistics field, and ofcourse good payment

Cons

There are few cons like the work location is far from Bangalore city, neglecting this there are no cons to be described.

1.0

Aug 12, 2016

Dhl Express Phils

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent salary.provides better training program to employee

Cons

Very heavy workload.not good retirement benefit..very stressful environment.not recommended for long term stay.company politics adds up to employees' stress.

5.0

Aug 2, 2016

fast and trust

Special company director

Recommend

CEO approval

Business Outlook

Pros

I think the best response that i will be in one of very famous company around the world and that give me more trust about myself

Cons

I think the change will be about the way that the company Using in the market be a great name around the world and I want to match to learn to get more trust about myself

Viewing 3913 - 3915 of 4,106 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Exposure to import clearance documentations, from a leading logistics company in the world.

Dhl Express Phils

fast and trust

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Jobs at DHL Express