Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,172 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 301 reviews)); "fair just reasonable busy good pay" ((in 203 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 175 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 148 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What DHL Express locations have received the highest employee ratings?

Franklin Park , Plantation , New York , Fort Lauderdale , Orlando , Houston , Cincinnati , Tempe , Atlanta

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Oct 19, 2012

Nice expirience, but senior management is weak

Key account manager

Recommend

CEO approval

Business Outlook

Pros

A huge international company, a leader as well. One can get a lot of expirience in a short period of time

Cons

The senior management is really weak. It lacks of understanding not only the people but the business-needs as well. They are mainly focused on delivering the short-term targets and not thinking of strategic and long-term ones.

3.0

Sep 23, 2012

Good exposure to overall business activities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) The company spends good amount of time and money in educating the entire breadth of the employee base regarding the companies core businesses. This ensures people really understand their business objectives. 2) Some very warm and friendly people to work with. 3) Good Pay

Cons

1) Roles are not clearly defined making it difficult to set effective performance measuring goals. 2) Not all functions have opportunities for vertical growth leading to stagnation and under utilization of employee skills

3.0

Sep 10, 2012

DHL is a great school and a perfect job for young graduated people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- promotes teamspirit, learn a lot of information, international knowledge and working environment

Cons

recently, under the costs presure, the salaries are very low but the work volume triple, the company does not care anymore for it senior employees that are with the company for maybe more than 20 years; due to the costs, people with no experience are preffered to the specialists; this means the service quality for customers are not so important anymore and this is a pitty.

Viewing 4048 - 4050 of 4,096 Reviews

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