Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,171 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "Good pay and self in charge" ((in 195 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 119 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Low salary and old technology" ((in 156 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What DHL Express locations have received the highest employee ratings?

Franklin Park , Plantation , New York , Fort Lauderdale , Orlando , Houston , Cincinnati , Tempe , Atlanta

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jan 21, 2011

Great working experience

Senior manager

Recommend

CEO approval

Business Outlook

Pros

DHL offers a good working environment with the ability to take on additional responsibilities to broaden one's skills. The employees who work hard and show results are generally rewarded in time with growth opportunities.

Cons

Typical to many larger companies, some situations are very political and too much red tape in the decisionmaking process. Since the company has downsized drastically, the number of opportunities available has become more limited.

3.0

Oct 23, 2010

How is DHL Express China

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The colleagues in the same department are united and very team work oriented. That gives you a feeling that you belong to a big family. Nice working enviroment Nice colleagues

Cons

Managers are not capable enough

2.0

Sep 6, 2010

Company losing direction in a mature market and facing focused competition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not a terribly IQ required to figure out how to be there waiting when senior management arrives at the obvious conclusion on direction. Right place, right time means you can get large bar bills picked up by others. Good place to build early logistics experience for use elsewhere.

Cons

Company tends to talk thru it's hat on advancement and direction. Career paths or development simply do not exist. In a tough market with very focused competition with clear strategies DHL attempts to be all things to all people. That results in a bloated structure at all levels and multiple leadership points pulling in different directions. The follow on is that the company knows no otehr way to increase margins than to decrease employee net compensation over time.

Viewing 4078 - 4080 of 4,095 Reviews

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