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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,098 total reviews)
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John Pearson

79% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Oct 18, 2008
Recommend
CEO approval
Business Outlook

Pros

I really can't think of any! It was the complete wrong turn for my career. Long hours and low pay. I gues the most positive this i can say is that I finally got laid off.

Cons

Managing a union environment with management that was afraid to stand up to the union. Upper management is completely out of tough with the front line managers therefore consistantly make the wrong decsions. They treat front line managers like trash by constantly threatening their jobs. Many managers are working 16-17 hour days, six days a week. Not to mention stealing 4 week vaction from me and not compensating me or any one of the managers that lost it. Another huge disadvantage was the couriers were IC's. So you had no direct control over them. That means simply that DHL has no control to ensure quality to it's customers.

2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

I came from another company that was bought out by DHL. They gave us offers and moved us to Scottsdale. The move packages were pretty fair, also I was able to keep my seniority with the company (the number of years worked), I was able to keep my previous pension as well as the new one with DHL, my 401k got better and my vacation time didn't change. As an international company you do get a lot of opportunities to work with a lot of nationalities, and in some cases the opportunity to travel globally. I also find my job personally enjoyable which is probably the main reason I'm still there.

Cons

DHL is owned by Deutsche Post of Germany, it is not an American company nor is it a fortune 500 company. The Germans do business a lot different than I was use to, and in my opinion not a very employee friendly company. They seem to be very unorganized and constantly changing things without letting any of the changes have time to make a difference. In the current atmosphere there is a lot of uncertainty due to job reduction in the business side and in the production run side we are in the middle of negotiations with HP to sell us.

1.0
Aug 23, 2023

Get what you need to get

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Just the Money. When you are strapped for cash this is okay.

Cons

Only at the location near San Antonio airport. Communication is horrible. Something is always wrong with the vans the AC or the engine or both or flat tire. I'm not perfect but come on. most of the workers always get hurt but most of them don't even want to make a complaint. no benefits

Viewing 76 - 78 of 4,098 Reviews

Glassdoor has 6,176 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.