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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,099 total reviews)
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John Pearson

79% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay structure and vast corporate structure provides premium opportunities for advancement, travel and relocation.

Cons

Horrible and abysmal merger with Airborne Express. Destructive process of "converting" old "legacy" accounts to new formats. Endless billing errors and lack of upper level management attention to ground level issues ruined domestic service. This was after the Labor Day employee slaughter of 2003 DHL couriers. 20-year employee who was "right sized" out of my Major Account Exec. position in 2008. Ten years later and I'm still bitter. Can you tell?

1.0
May 16, 2018

Salaried

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits, training staff is great, clean work environment

Cons

poor leadership with upper management. Tyrannical and unrealistic goals. rules by fear

3.0
Oct 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, for the easiness of the job. However you’d often work 10+ hrs a day 5 days per week, and won’t get any overtime from it.

Cons

You can’t leave your duty city until 5pm each day, which means you must must sit in your van waiting from 2pm some days until you can even head back to the warehouse. My city was 40 minutes away, so I had to wait until rush hr before heading back to okc... sucked. Some people I worked with had a duty city of Tecumseh, Lawton, or even Stillwater. They couldn’t make it back to the warehouse until 730pm every day.

Viewing 100 - 102 of 4,099 Reviews

Glassdoor has 6,178 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.