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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,101 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 28, 2025

Scam

Recommend
CEO approval
Business Outlook

Pros

Very easy, doesn’t take much brain power. Great work-life balance.

Cons

Micromanagement, low pay, false promises, unstructured, unorganized, pointless training, no sales involvement mostly customer service work.

2.0
Mar 11, 2025

Used to love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open dialogue, somewhat flexible, training opportunities, advancement

Cons

Management has become extremely rigid and unapproachable related to change and ideas. More responsibilities added without room for other ideas and stressful environment due to poor company success. Extreme micromanaging of time for excess reporting- hard to run an operation when chained to a desk for various data driven reports. Company tries to emphasize employee engagement yet keeps rolling out new data metrics to monitor keeping teams away from one another. More and more policies implemented that are ineffective. Operating in the stone age as far as tech - all manual sorting. Yet the push for perfection. I used to recommend people to DHL but I warn them that the company has changed now.

Viewing 148 - 150 of 4,101 Reviews

Glassdoor has 6,183 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.