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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Feb 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Paid weekly - this keeps the majority of us showing up but the physical environment needs to change. Union organized (necessary) There are a lot of hard working employees that want the company to continue to succeed

Cons

Service Centers are out of control by abusive supervisor, management, and upper management teams. They talk about leading with their head, heart and guts because it is the corporate view but no one enforces it at the station levels. It’s a revolving door - supervisors, drivers, and part time workers- the most talented move on and the abuse continues. Gas cards don’t work, no reimbursement when you use your own money to return to station, they constantly call your private cell phone to give directives because they don’t have enough scanners, they write you up if you don’t answer calls from them while you’re driving- knowing it’s illegal to use cell phones while driving in Illinois. They tell you not to speed or back up but hurry up to make pick ups they call you that need to be made within 25 minutes or you’ll get a warning letter. I was 2 minutes late due to traffic and I received a written warning. This is not a professional environment and this is why unions are necessary to protect employees and in this case even the global company.

5.0
Dec 12, 2021

Great and flexible place to work

Recommend
CEO approval
Business Outlook

Pros

Great people and company, where employees are being listened to.

Cons

Hectic work, sometimes hard to take breaks.

5.0
Nov 14, 2021

Great

Recommend
CEO approval
Business Outlook

Pros

Hours , Employees , Opportunity, Fun Activities

Cons

Very busy at all times no time for resting

Viewing 184 - 186 of 4,102 Reviews

Glassdoor has 6,184 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.