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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 11, 2017

CUSTOMS BROKERAGE AGENT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is rated as a Top Employer for 2014-2016 years. Amazing place to work with excellent benefits.

Cons

Unscheduled ahead over time. Some supervisors and leads are having very low ethical standards.

2.0
Mar 6, 2017
Recommend
CEO approval
Business Outlook

Pros

* Decent Base Salary * Good global operations network * Opportunities for advancement

Cons

* Short-term commission period where acquisition revenue is often discontinued before a new account fully ramps up their shipping with DHL *Micromanagement at an unbearable level. You're not treated like a professional. *Responsible for an extreme level of admin work and way too many performance discussions and often unnecessary meetings that keeps one away from maximizing sales revenue * You feel like an easily replaceable cog in a massive machine * Too many layers of management and red-tape to get simple tasks accomplished * Constantly decreasing commission structure year-on-year and ridiculous base salary increases that don't even keep up with the rate of inflation, ever for a strong performer in good standing * Unhappy drivers and operations folks (with some exceptions) that are largely miserable to deal with

2.0
Feb 27, 2017

ARE BREAKS IMPORTANT TO YOU? I HOPE NOT!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, nice team members, lots of overtime, on site cafe, exercise room

Cons

Pay is not good enough for the stress, benefits for family are very expensive, team not supervisors are nice -always pushing to be faster and make less mistakes. Also during a peak time do you feel like, "I need a break". Well forget it, they take breaks away as it is lawful to do so but it is not fair. Brace yourself, need that lunch your not supposed to eat at your desk? You may have to wait till the last hour of your shift, Departmental needs you know!! Lots of overtime because they can't keep the building staffed, smart people quit shortly after training.

Viewing 253 - 255 of 4,102 Reviews

Glassdoor has 6,186 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.