Does DHL Global Forwarding, Freight pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Global Forwarding, Freight employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Global Forwarding, Freight. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at DHL Global Forwarding, Freight?

73% of DHL Global Forwarding, Freight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Global Forwarding, Freight 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Global Forwarding, Freight?

Senior Process Associate (43) , Internship (41) , Intern (37) , Process Associate (34) , Manager (27) , Air Export Agent (23) , Customer Service (23) , Operations Manager (23) , Senior Associate (23) , Specialist (23) , Assistant Manager (21) , Customer Service Representative (21) , Entry Processor (20) , Team Leader (20) , Estagiário (19)

What are the pros of working at DHL Global Forwarding, Freight according to real employee reviews?

"Company provides good benefits that are not offered in other companies such as pre" ((in 136 reviews)); "Great company.Good people to work with.A lot of company growth in the future." ((in 103 reviews)); "Good work palace and culture" ((in 66 reviews)); "Provides good Work life balance" ((in 64 reviews)); "Good and friendly colleagues." ((in 60 reviews))

What are the cons of working at DHL Global Forwarding, Freight according to real employee reviews?

"poor management and lack of lidership at management level" ((in 115 reviews)); "Low Salary and usually understaffed" ((in 95 reviews)); "Low Pay and too many directions from the global and regional team" ((in 61 reviews)); "Far too many managers and backroom jobs but not enough staff on the operational side which is the core of the business." ((in 33 reviews)); "You are surrounded by homophobic and racially insensitive upper management and supervisors." ((in 15 reviews))

What are employees saying about DHL Global Forwarding, Freight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Global Forwarding, Freight layoffs and their outlook for job security at DHL Global Forwarding, Freight in 2026.

What are the top reviewed DHL Global Forwarding, Freight locations?

Chicago , Columbia , Miami , West Columbia , Newark , New York , Atlanta , Dallas , Houston , Phoenix , Seattle , Franklin Park , Sterling , Tempe , Hebron , Humble , College Park , Peoria , Los Angeles , Renton , Plantation , Port Huron , Erlanger , El Paso , San Diego , Charleston , North Charleston , Charlotte , Redondo Beach , Boston

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DHL Global Forwarding, Freight

Part of DHL

DHL Global Forwarding, Freight reviews

3.8

73% would recommend to a friend

(2,092 total reviews)

Tim Scharwath

82% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.4

Senior management

DHL Global Forwarding, Freight has an employee rating of 3.8 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Global Forwarding, Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 19, 2008

Oh heck no!..stay very far away..

Import/export/brokerage one it all

Recommend

CEO approval

Business Outlook

Pros

Some of the people are great to work with, there are some very qualified, well educated people among the bunch....but are steadily dropping like flies

Cons

Unfair work practices, favortism, poor management/leadership, union control Management will play games with people which will ultimately lead to those people quitting. In some areas you have union control (which is felt in every department), some union workers are dedicated and actual do their job while others exploit the union loopholes and get away with everything. Ultimately these negative union workers work to pollute the good ones... Company has potentional if they could just break away from the union, fat chance.

4.0

Sep 13, 2008

Good company that would be best if it was more professionally managed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global leding in forwarding business. Good career opportunities.

Cons

Some non-professiional senior managers and the biggest problem for better company development.

2.0

Aug 27, 2008

DHL: The best, and the worst...

Ocean import/export agent

Recommend

CEO approval

Business Outlook

Pros

DHL is a very attractive company to work for. Compensation and benefits meet or exceed the competition, and as the world's largest logistics company they have many opportunities throughout the world. Truly the best reasons to work at DHL are the career opportunities, compensation/benefits, and opportunity for professional growth through their internal training and quality initiatives. For example, by participating in the First Choice program you will be able to take that knowledge of how to properly treat your customers (and the DMAIC-LEAN processes as well) and apply that to any business that you may work for in the future.

Cons

There are a lot of "legacy" employees that are not in tune with the new trends in logistics in management. There is also the other side to the equation as well, supervisors/managers may know a lot about what they do but they have absolutely no leadership/people skills and cannot translate their knowledge in a mutually beneficial way to their employees. This rings especially true at some of the larger offices where the employees have seen many different name changes (From AEI, to Danzas AEI Air and Ocean, to DHL Danzas Air and Ocean, to DHL Global Forwarding...).

Viewing 2089 - 2091 of 2,092 Reviews

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Oh heck no!..stay very far away..

Good company that would be best if it was more professionally managed

DHL: The best, and the worst...

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