DICK'S Sporting Goods reviews

3.8

71% would recommend to a friend

(12,159 total reviews)
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Lauren Hobart

78% approve of CEO

59% positive business outlook

DICK'S Sporting Goods has an employee rating of 3.8 out of 5 stars, based on 12,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DICK'S Sporting Goods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

12K reviews
3.0
Sep 10, 2013

Customer Service Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees and management are nice to work with. I enjoy having a flexible work schedule. And the discount is great :)

Cons

Dealing with the customers can be difficult at times. Meeting the company goals on obtaining new credit cards, loyalty cards, warranties, etc.

2.0
Sep 8, 2013
Recommend
CEO approval
Business Outlook

Pros

They do have great product.

Cons

Task load and standards are too complex. Quality of life for employees doesn't exist. Academy has us running scared so it is just getting worse. Morale in the majority of markets is very low. Every DM I know of is scared of finding out that "the jet" has landed in their market. Twelve DMs and at least two RVPs have been let go in the last six months and it has created a terrible culture of instability.

2.0
Sep 5, 2013
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working there because it gave me the opportunity to share my knowledge of golf to new clientele.

Cons

There definition of full time is different than what most would think. Even though your title is full time they will keep you around 32 hours a week to save on pay roll. Even if it means not having sales associates on the floor. One reason I left also is because one of their stores intentionally withheld information from me to do an internship at their head quarters while I was at college. The reason for this was that the store wanted to keep my selling capabilities during that time frame.

Viewing 11710 - 11712 of 12,159 Reviews

Glassdoor has 12,643 DICK'S Sporting Goods reviews submitted anonymously by DICK'S Sporting Goods employees. Read employee reviews and ratings on Glassdoor to decide if DICK'S Sporting Goods is right for you.