DICK'S Sporting Goods Operations/Golf Associate reviews

3.7

72% would recommend to a friend

(200 total reviews)
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Lauren Hobart

99% approve of CEO

53% positive business outlook

Operations/Golf Associate employees have rated DICK'S Sporting Goods with 3.7 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Operations/Golf Associate professionals have a good working experience there. DICK'S Sporting Goods is rated in line with the average (within 1 standard deviation) by Operations/Golf Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

200 reviews
1.0
Jun 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Great group of coworkers. Good training process, and good products to sell.

Cons

Management is condescending, and treats everyone like children. Management more concerned with recovery than sales, always pushing to start recovery early and upset when you are tied up with customers. Though I was in a specialized job, I was assigned to freight crew at 61 years old because store is understaffed. When we were assigned to freight, golf was left without staffing from opening to 6:00 PM two or three days a week. Store maintenance neglected. We had no ceiling lights in our simulator room for the entire time I worked there, leaving us to select clubs/shafts for fittings using our cell phones for light. Most of the time the simulators were non-functional as well. Our impression was that they really don't care much about golf as it's not the big selling department.

5.0
May 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Hours are very flexible Managers are approachable and easy to talk to, always willing to answer any question Easy to get time off when needed, even at the last minute (like for a last minute doctor's appointment) Relaxed environment Not overly demanding when it comes to pushing the rewards card (just a simple mention of it is plenty)

Cons

A bit more training could help A new walkie system could definitely help Computers can be very slow at times, which doesn't help when helping customers with online orders

4.0
May 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Learning the technical side of the game. Becoming more confident in products and sharing knowledge with the customers. The discount is nice because golf is an expensive hobby/lifestyle/profession.

Cons

Golf is not considered an important department by DSG. Golf is highly detailed and precise when it comes to equipment. Customers rely on DSG’s employees to be knowledgeable as well as personally invested with great experience, especially when it comes to golfers. Golf is no longer a protected department and for some reason DSG thinks they can just “train” other employees to provide adequate service to golf customers. I would not want to buy anything from someone that doesn’t play the game and received their gold experience from a book. It’s a slap in the face to those of us who take our job seriously and love the game of golf.

Viewing 148 - 150 of 200 Reviews

Glassdoor has 12,648 DICK'S Sporting Goods reviews submitted anonymously by DICK'S Sporting Goods employees. Read employee reviews and ratings on Glassdoor to decide if DICK'S Sporting Goods is right for you.