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DISH

Engaged Employer

DISH Advanced Customer Support reviews

2.6

Be the first to recommend this company

(2 total reviews)
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Charlie Ergen

Not enough data to show CEO approval

Ratings by category

5.0

Diversity & inclusion

4.8

Career opportunities

4.6

Compensation and benefits

2.6

Culture & values

1.8

Senior management

1.0

Work/Life balance

Ratings by demographic groups

Reviews by job title

2 reviews
3.0
Aug 13, 2025

It's like Russian roulette when you answer a call

Advanced customer support
Recommend
CEO approval
Business Outlook

Pros

Bonuses for selling HBO, MAX, STARZ

Cons

Coaches are not allowed to give good reviews during one on ones. So you'll always be doing your job wrong.

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DISH Response
11mo
Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention. We are always working to ensure our performance review process is fair, transparent, and provides constructive feedback for our employees' growth.
1.0
Nov 12, 2024

Do not apply here

Advanced customer support
Recommend
CEO approval
Business Outlook

Pros

There are none other than maybe good equipment.

Cons

1. When Coaches do reviews they have to give you a negative needs improvement so they can tell you that you should have said such and such. Basically, the same thing you said except using their spin. 2. The benefits are not as good as your lead to believe. 3. No matter what you do or how well you do it, it will never be good enough to qualify getting a well deserved raise. 4.It's basically a college/high school dorm you have your cliques

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DISH Response
1y
Thank you for your openness in sharing your concerns. We’re truly sorry to hear that you felt your hard work wasn’t adequately recognized or rewarded. We understand how important it is for compensation and benefits to align with the efforts of our team, and we are always looking for ways to improve in these areas. We also recognize the importance of creating an environment where everyone, including coaches, feels empowered to support their teams without fear of negative consequences. Your feedback is invaluable in helping us improve and grow. Thank you again for your time with us. We genuinely wish you the best in your future endeavors and hope you find success and fulfillment moving forward.
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