DISH Advanced Technical Support Representative reviews

2.0

0% would recommend to a friend

(55 total reviews)
avatar

Charlie Ergen

Not enough data to show CEO approval

41% positive business outlook

Advanced Technical Support Representative employees have rated DISH with 2.0 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Advanced Technical Support Representative professionals have a poor working experience there. DISH is rated 44% below average by Advanced Technical Support Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

55 reviews
5.0
Aug 18, 2019
Recommend
CEO approval
Business Outlook

Pros

The prizes can range from the apple air pods 2, JBL boombox, Macbook Pro and many more prizes!

Cons

I always recommend to carry a bottle of water and some aspirins. You need a lot of patience to deal with these stupid customers. I always like to carry my AirPods (which I won at work) with me and listen to my music. It really relaxes me after a long shift.

2.0
May 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Loved pay and ability to move up quickly in company.

Cons

Stats are needed to measure how well you are doing compared to peers. However the fact that stats are so ambiguous. One month it's issues with transfer rates. Next month it's due to sending out to many techs.

1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Paycheck every two weeks. That’s it

Cons

We are forced to work against the customer and tell them no. Equipment goes out again ? Too bad unplug it and leave it unplugged then call us back if it continues? We are encouraged to NOT to what is best for the customer. We are encouraged to convince them that there problems aren’t real and to call back at a later date.

Viewing 7 - 9 of 55 Reviews

Glassdoor has 8,273 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.