Is DISH a good company to work for as a Advanced Technical Support Representative?

Advanced Technical Support Representative professionals working at DISH have rated their employer with 2.0 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of DISH employees being 2.7 out of 5 stars. Search open Advanced Technical Support Representative Jobs at DISH now and start preparing for your job interview by browsing frequently asked Advanced Technical Support Representative interview questions at DISH .

What are the top reviewed jobs at DISH?

Customer Service Representative (358) , Technician (284) , Field Service Technician (180) , Inside Sales Representative (147) , Account Executive (145) , Retention Specialist (106) , Manager (103) , Field Service Manager (102) , Sales Associate (99) , Sales Representative (80) , Operations Manager (77) , Software Engineer (77) , Installer (66) , Business Analyst (63) , Inventory Specialist (62)

What are the pros of working at DISH according to real employee reviews?

"The pay was good and after a month or so the mastery of skill sets is very beneficial." ((in 666 reviews)); "The people are great and the advancement is there if you want to work for it." ((in 417 reviews)); "training is good and you get up training almost every week." ((in 162 reviews)); "Great coworkers and the downtown location was very fun" ((in 136 reviews)); "Working at Dish I made good money and a lot of money I made $85K by September." ((in 132 reviews))

What are the cons of working at DISH according to real employee reviews?

"Terrible benefits (potential new hires have rejected offers solely on the awful benefits package alone.)" ((in 462 reviews)); "Upper management is clueless and will belittle you any chance they get." ((in 203 reviews)); "Long hours: Entry level positions are mostly hired full time with 40 hour a week schedules." ((in 190 reviews)); "No work life balance have to pick up slack from other workers never know what time you'll be off" ((in 181 reviews)); "CPAW isn't a culture anyway and the real culture at dish is toxic and stifling." ((in 169 reviews))

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DISH Advanced Technical Support Representative reviews

2.0

0% would recommend to a friend

(55 total reviews)

Charlie Ergen

Not enough data to show CEO approval

41% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.8

Culture & values

4.3

Compensation and benefits

3.8

Career opportunities

3.6

Work/Life balance

1.0

Senior management

Advanced Technical Support Representative employees have rated DISH with 2.0 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Advanced Technical Support Representative professionals have a poor working experience there. DISH is rated 44% below average by Advanced Technical Support Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

55 reviews

1.0

Sep 3, 2015

Advanced Technical Support

Advanced technical support representative

Recommend

CEO approval

Business Outlook

Pros

My co-workers were great, other than that nothing.

Cons

Training is horrible, metrics can be nearly impossible to meet, "moving up" results in pay cuts not raises

5.0

Jul 19, 2015

New Leader, New Life at DISH

Advanced technical support representative

Recommend

CEO approval

Business Outlook

Pros

The new Site Leader has done nothing but make this a better place to be. He has transformed the building, and is transforming the people and the other leaders in the building. He admits the opportunities and is honest with his answers. I am impressed at the changes he has made. I have been here 5 years and have never seen the site have a better culture and better morale. Dish offers tons of opportunity, and the leaders are now being required to help you prepare for that opportunity. The people are great, the site is clean and a nice place to work. It just keeps getting better.

Cons

If you are negative or want to be a bully or inconsiderate of others you will not make it here. The days of favoritism and being pushed around are over. There are only a handful of truly negative people left. The health insurance could be better. Shift bids are terrible.

1.0

Apr 21, 2015

customer service representative

Advanced technical support representative

Recommend

CEO approval

Business Outlook

Pros

New technology coworkers and peers

Cons

Penalized for unrealistic expectations Too many departments/divisions for them to work together Lack of proper effective training for new hires of outsourced n domestic sites, very ineffective training for tenured agents Only selected 1* because there is no negative status option out of touch Lower and upper Mgmt

Viewing 25 - 27 of 55 Reviews

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DISH Advanced Technical Support Representative reviews

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Advanced Technical Support

New Leader, New Life at DISH

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