DISH Customer Service Representative CSR reviews

3.0

56% would recommend to a friend

(47 total reviews)
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Charlie Ergen

Not enough data to show CEO approval

56% positive business outlook

Customer Service Representative (CSR) employees have rated DISH with 3.0 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. DISH is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

47 reviews
3.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, Great Co Workers, Supportive Coach

Cons

High volume back to back calls! Literally not even enough time to think for 2 or 3 seconds. Some of the metrics to be met are just down right unrealistic. Makes the job very stressful! They require you to use break time to use the restroom which is ridiculous. Some coaches refuse to help when you don’t have an answer for a customer. Some Customers call are extremely verbally abusive and some supervisors just say deal with it.

Viewing 34 - 36 of 47 Reviews

Glassdoor has 8,273 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.