DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(112 total reviews)
avatar

Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 112 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

112 reviews
3.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

commission was nice to have

Cons

not a lot of downtime or breaks offered

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DISH Response
1y
Thank you for sharing your thoughts with us. We’re glad to hear that you appreciated the commission structure. We understand that the lack of downtime and breaks can be challenging, and we’re continuously working to improve the work experience for our team. We appreciate your insights and wish you all the best in your future endeavors.
3.0
Oct 23, 2024

Not bad

Recommend
CEO approval
Business Outlook

Pros

Pay and commission are pretty solid

Cons

Stressful dealing with irate customers who hate having a dish In the era of streaming

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DISH Response
1y
Thank you for sharing your feedback with us. It's encouraging to hear that you find the financial compensation and perks to be positive aspects of your experience at DISH. We understand that some aspects of the job can be stressful, and we appreciate your continued dedication to DISH!
3.0
Sep 16, 2024

Decent job

Recommend
CEO approval
Business Outlook

Pros

Pays very well and you work from home.

Cons

No management help and super stressful

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DISH Response
1y
Thank you for taking the time to share your experience. We are delighted to learn of your satisfaction with the compensation and work-from-home flexibility. Your commendation of engaged and supportive managers is duly noted and will be integral to our ongoing efforts to enhance and cultivate our leadership teams. Your continued dedication to DISH is deeply valued, thank you!
Viewing 13 - 15 of 112 Reviews

Glassdoor has 8,276 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.