DISH reviews

2.8

31% would recommend to a friend

(7,816 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.8 out of 5 stars, based on 7,816 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 22% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Apr 24, 2016
Recommend
CEO approval
Business Outlook

Pros

-You'll work hard and learn a lot -Co-workers are great and dependable -Pay is decent -You will definitely acquire good customer service skills and learn to work with many different people

Cons

Metrics: -You're expected to maintain METRICS that reflect your performance and pay bonuses/raises. These METRICS can, at most times, be impossible to maintain and can be utterly out of your control. -You're expected to connect EVERY customer to and existing internet connection whether they have it or not. Not connecting GOES AGAINST YOU -Jobs that cancel on you or are considered NLOS (cannot give the customer service due to low or no satellite signal) GO AGAINST YOU -Every Hopper System job must be tested by their STBH mobility benchmark and at many different times the benchmark will not accurately reflect the signal strength thresholds in your area. Which will also GO AGAINST YOU Sales: -Youre expected to sell, as of 2016, $15 per job. -An average tech can do about 60-70 jobs a month. That's about a $1000 a month while still expected to maintain every other given metric -You do not get any compensation besides Reward Points to redeem on their website -Sell a $1000 of products and services...YOU CAN BUY A BLENDER (personally i would rather actual currency as a compensator...i cannot pay my bills with Reward Points) -If you do not sell then you're risking your job security Overall its too much work for too little compensation. DISH has no respect for senior or top performing technicians. You're easily replaced just like DISH's customers easily replace them.

1.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

There are no pros that come to mind…

Cons

Dish Network cannot get out of its own way. One might look at the comments from lower level employees and think that they all can't be true or perhaps question their validity. I was a Senior Manager for Dish and let me give anyone looking for a place to go some advice, don't come here. My reasons are below: 1) Senior Management doesn't care, no matter what they may try to tell you. 2) The Benefits are poor. (One plan to pick) 3) The expectations are unrealistic. (Many metrics are not achievable and not in your control) 4) It's a dying industry with little room for growth (What device do your kids watch television on?) 5) Employee Engagement continues to dwindle year over year.

1.0
Jan 5, 2016
Recommend
CEO approval
Business Outlook

Pros

I can think of four positives regarding working at DISH. 1.) It's in the Denver area, which is a wonderful place to live. 2.) It is possible to gain exposure to senior executives and partake in critical decision making early in one's career. 3.) Good people, at least at lower levels. There was a sense of camaraderie between employees because we were all in the same mess together! 4.) Work/life balance. I was only compelled on one occasion in a year at DISH to work longer than 8 hours in a day. The pace was fairly relaxed, which was a good thing at times, but caused boredom, as well.

Cons

Where to begin.... Many of the largest gripes about this company have been beaten to death in these Glassdoor reviews, so I'll focus on a few areas only. The distrust of employees runs deep at this company. You have to scan your fingerprint and go through a turnstile to enter the building so they can keep track of your hours. There's also a rigid "core hours" policy which limits flexibility to make doctors appointments, pick kids up from school, etc. In a world in which most companies are veering towards less restrictions on work style, DISH is a dinosaur. The pay is terrible. I started this job straight out of college, shortly after the financial crisis began and when my options were limited. I got out as soon as I could, and got a 50% pay raise when moving to a new job. At my first performance review at DISH, shortly before my departure, I was given a stellar review, but was told DISH wouldn't be providing any raises that year. If they're interested in keeping talent, they'll need to pay for it. My final gripe is on the mismatch in talent at this company. DISH recruits from top universities and can attract strong candidates out of school. Every one of these people, at least from my start class, views DISH as a stepping stone to a better company. The problem is that there are very few strong leaders in middle or upper management who are of the same caliber as the entry level talent at the company. Much of the young talent is wasted or squandered due to poor leadership. If I had had someone to look up to in my time there, perhaps things would have turned out differently, and I'm sure many of my peers would say the same.

Viewing 157 - 159 of 7,816 Reviews

Glassdoor has 8,273 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.