DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(113 total reviews)
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Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

113 reviews
3.0
Dec 31, 2023

it was just ok

Recommend
CEO approval
Business Outlook

Pros

Great people and perks. decent benefits and bonus

Cons

Sadly dish is dying so its very hard to retain customers. The metrics are a little weird and you find yourself getting points taken in calls because words like "the" and "it" weren't read verbatim. It was high stress for the amount of hourly pay.

3.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company if you believe in the product.

Cons

Internet based services are becoming more prevalent and cheaper.

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DISH Response
2y
Thank you for your review and your years of service at DISH.
Viewing 25 - 27 of 113 Reviews

Glassdoor has 8,277 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.