Is DSW a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at DSW have rated their employer with 2.9 out of 5 stars in 103 Glassdoor reviews. This is a lower than average score with the overall rating of DSW employees being 3.4 out of 5 stars. Search open Sales Associate/Cashier Jobs at DSW now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at DSW .

Does DSW pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at DSW with 1.8 out of 5 stars based on 103 anonymously submitted employee reviews. This is 50% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at DSW.

How happy are Sales Associate/Cashier professionals working at DSW?

29% of Sales Associate/Cashier employees at DSW would recommend their employer to a friend. This rating has decreased by 64% in the past 12 months. Sales Associate/Cashier professionals have also rated DSW with a 2.2 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.2 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at DSW?

Sales Associate (1522) , Retail Sales Associate (198) , Part Time Sales Associate (138) , Store Manager (128) , Sales Associate/Cashier (103) , Assistant Manager (98) , Sales Supervisor (78) , Associate (66) , Assistant Store Manager (55) , Cashier (52) , Store Associate (46) , Manager (31) , Supervisor (29) , Warehouse Associate (21) , Customer Service Representative (19)

What are the pros of working at DSW according to real employee reviews?

"Great during school semesters and flexible hours" ((in 221 reviews)); "the discount is great and all the people who work there are friendly and are always willing to give you a hand when needed." ((in 209 reviews)); "They were flexible with my schedule and the job consisted of easy tasks and all my fellow coworkers were great." ((in 206 reviews)); "flexible schedule and good for college" ((in 109 reviews)); "Good benefits and understanding when it comes to emergency time off" ((in 100 reviews))

What are the cons of working at DSW according to real employee reviews?

"IT management was poor and there weren't a lot of star performers in the department." ((in 249 reviews)); "Managers do not enjoy answering questions for new staff or training them at all" ((in 237 reviews)); "bullies that blame matters on employees high turnover rate.. low pay.. 1" ((in 206 reviews)); ".."That's how you learn" (no training)" ((in 54 reviews)); "Bad store manager at the time" ((in 45 reviews))

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DSW

DSW Sales Associate/Cashier reviews

2.9

29% would recommend to a friend

(103 total reviews)

Doug Howe

10% approve of CEO

26% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.2

Culture & values

2.2

Work/Life balance

2.2

Senior management

2.0

Career opportunities

1.8

Compensation and benefits

Sales Associate/Cashier employees have rated DSW with 2.9 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have an average working experience there. DSW is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

103 reviews

1.0

Jun 14, 2026

Great Worker Bee Discounts, At Price of Lost Dignity

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Great employee discounts on shoes online and in-store. Flexible work hours, depending on the manager or CEL, scheduled on a working shift.

Cons

Abusive store practices with work loads, tools used, work areas assigned to, and a consistent contempt for customers, their health, safety and peace of mind while they are shopping.

4.0

Dec 8, 2025

GOOD

Sales associate and cashier

Recommend

CEO approval

Business Outlook

Pros

flexible schedule and good for college

Cons

management can be very annoyinh

2.0

Aug 26, 2025

easy starter job

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

flexible hours for students, easy job

Cons

management turn over rate is high

Viewing 1 - 3 of 103 Reviews

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DSW Sales Associate/Cashier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Worker Bee Discounts, At Price of Lost Dignity

GOOD

easy starter job

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