DSW Store Associate reviews

3.4

29% would recommend to a friend

(46 total reviews)

Doug Howe

1% approve of CEO

19% positive business outlook

Store Associate employees have rated DSW with 3.4 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Store Associate professionals have a good working experience there. DSW is rated in line with the average (within 1 standard deviation) by Store Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

46 reviews
2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

4.0
Dec 29, 2025

DSW

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, fairly easy job, good company values

Cons

Required to sell lots of add-on services and VIP sign ups for no commission, the pressure to do so has become overbearingly worse in the last few months

Viewing 1 - 3 of 46 Reviews

Glassdoor has 4,151 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.