DXP Enterprises Customer Service Representative CSR reviews

2.5

22% would recommend to a friend

(9 total reviews)

David R. Little

68% approve of CEO

32% positive business outlook

Reviews by job title

9 reviews
5.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Training is great, Work staff is great, Working conditions great. I have not once felt like I have been left behind or left alone to figure it out. my boss and coworkers are always willing to help me learn and train me to become proficient at my position.

Cons

No cons. Everything has been great!

1.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

none that can be said

Cons

Starting salary is below industry standard. Annual review for raises are not given. With inflation will be loosing money every year you continue to work for DXP. Will be part of an on-call rotation schedule, given a company provided laptop and cell phone. While you are expected to answer company cell phone after normal business hours every day for the 1 week you are scheduled to be on call, DXP will only pay a $50 bonus in your next check if a order is placed while on call. The kicker is the $50 bonus will be on your next pay check but the bonus is taxed. The $50 bonus is a flat rate no matter how much time was given up after normal business hours or weekend hours. If an order is not placed you will not be compensated for the time used during your on-call schedule. DXP will require you to give up nights after 5:00pm during the week and 24 hours on Saturday & Sunday just incase the emergency afterhours on-call cell phone rings. Buyer beware, as on-call requirement may not be mentioned during the interview.

Viewing 4 - 6 of 9 Reviews

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