DailyPay reviews

3.4

57% would recommend to a friend

(312 total reviews)
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Nelson Chai

38% approve of CEO

49% positive business outlook

DailyPay has an employee rating of 3.4 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DailyPay employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

312 reviews
2.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Depending on the Team, some coworkers are thoughtful and responsive

Cons

Upper leadership will make huge decisions that affect your workflow without consultation or notification. Upper leadership does not abide by the stated Values.

1.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay for call center work Decent benefits Weekly Pay Work from Home available

Cons

This company is terribly unorganized on the customer service front. The call queues went up to 5 hours so by the time you reached a customer they were already livid. The information you had to find for the customer was terribly organized and supervisors would give you contradictory information that usually lead to you failing QAs and getting written up. Many of the supervisors were belittling and rude. I worked for this company because on the surface they looked great for the reasons mentioned above. But the actual job itself was hell. Almost everyone in my training group has quit by now (including me) and the rest got fired for not meeting requirements that were continuously unclear. This job felt like getting lulled into a false sense of security and then slapped in the face. Everyone I know who worked in the department was miserable.

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DailyPay Response
4y
Thank you for taking the time to provide us with this feedback, which does not reflect the culture we are trying to build. At DailyPay, we hold anonymous employee engagement surveys to gain insight into our culture and ways of working on a consistent basis. We strive to create a best in class experience for each colleague, and would appreciate it if you would please reach out to our Business Partners at peopleops@dailypay.com with any insights you’d want to share.
4.0
Mar 1, 2022

A great opportunity!

Recommend
CEO approval
Business Outlook

Pros

- The people. DailyPay has some incredible people, and I learned more here than at any other job I've ever had! I was on the Marketing team, and everyone from the CMO, to the VP's to the more entry-level folks were super hardworking, inspiring and kind. - The opportunities. The company is in a period of hypergrowth, and there are some amazing projects to work on. The day to day is very exciting and engaging, and I feel that my time there really helped take my career to the next level - The mentorship. The CMO takes a real interest in helping to guide and mentor the team, and I'm super appreciative of the wonderful experience I had working with her - The benefits / culture. The internal team does a fantastic job of creating an inclusive, engaging workplace culture. Best team culture I've ever experienced!

Cons

- The work can be a bit demanding, but that comes with joining a company in hypergrowth!

Viewing 46 - 48 of 312 Reviews

Glassdoor has 331 DailyPay reviews submitted anonymously by DailyPay employees. Read employee reviews and ratings on Glassdoor to decide if DailyPay is right for you.