3.0
Jul 16, 2026
Hybrid schedule offers flexibility, but toxic environment prevails
Anonymous employee
Former employee, more than 3 years
Irving, TX
Recommend
CEO approval
Business Outlook
Pros
Hybrid work schedule with Monday/Friday remote. Decent benefits and flexible work schedule.
Cons
You will end each day more tired than you started off. There has been an increase in layoffs over the last couple years and one person can be responsible for MANY hats now. Everyone is stressed and beyond over worked. A LOT of pressure from the top down and its creating a toxic work environment for everyone. There is a severe lack of communication between departments and exec teams. There is only ONE team that has always worked well and its the CSR team. You can try to implement ways for teams to better communicate and be organized but no one will respect it enough to keep to it and will revert back to prioritizing themselves.