Is Darktrace a good company to work for as a Cyber Security Support Engineer?

Cyber Security Support Engineer professionals working at Darktrace have rated their employer with 3.4 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of Darktrace employees being 3.2 out of 5 stars. Search open Cyber Security Support Engineer Jobs at Darktrace now and start preparing for your job interview by browsing frequently asked Cyber Security Support Engineer interview questions at Darktrace .

Does Darktrace pay Cyber Security Support Engineer employees well?

Cyber Security Support Engineer professionals rate their compensation and benefits at Darktrace with 3.2 out of 5 stars based on 26 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Cyber Security Support Engineer salaries at Darktrace.

How happy are Cyber Security Support Engineer professionals working at Darktrace?

70% of Cyber Security Support Engineer employees at Darktrace would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Cyber Security Support Engineer professionals have also rated Darktrace with a 4.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.0 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Darktrace?

Account Executive (382) , Business Development Executive (46) , Customer Success Manager (45) , Cyber Technology Specialist (43) , Enterprise Account Executive (36) , Software Engineer (27) , Customer Success Manager (CSM) (26) , Business Development Representative (BDR) (25) , Sales Development Representative (SDR) (24) , Inside Sales Representative (21) , Cyber Engineer (19) , Cyber Technologist (18) , Sales (18) , Senior Account Executive (18) , Solutions Engineer (14)

What are the pros of working at Darktrace according to real employee reviews?

"The whole Business development team are great people and I have made friends for life." ((in 83 reviews)); "Great colleagues like most sales depts" ((in 45 reviews)); "Health benefits are great." ((in 33 reviews)); "• Good commission structure for a BDM role with no sales qualification required (only booking demos)" ((in 32 reviews)); "Great technology and constantly innovating" ((in 31 reviews))

What are the cons of working at Darktrace according to real employee reviews?

"Management can be poor and distribution is not ideal" ((in 122 reviews)); "very low pay for tech team" ((in 49 reviews)); "Base salary is low and you only really excel if you have friends in high places." ((in 45 reviews)); "There is no training for leaders." ((in 40 reviews)); "Horrible leadership and no growth." ((in 37 reviews))

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Darktrace

Darktrace Cyber Security Support Engineer reviews

3.4

70% would recommend to a friend

(26 total reviews)

Jill Popelka

Not enough data to show CEO approval

67% positive business outlook

Ratings by category

4.7

Work/Life balance

4.1

Diversity & inclusion

4.0

Culture & values

3.8

Senior management

3.5

Career opportunities

3.2

Compensation and benefits

Cyber Security Support Engineer employees have rated Darktrace with 3.4 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Cyber Security Support Engineer professionals have a good working experience there. Darktrace is rated in line with the average (within 1 standard deviation) by Cyber Security Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

26 reviews

1.0

Aug 11, 2022

Toxic Culture and Limited Progression

Cyber security analyst

Recommend

CEO approval

Business Outlook

Pros

Nothing much to really mention.

Cons

Inexperienced team lead @ APAC with a lack of leadership skill Ability for upward movement and pay increment is very limited since team lead @ APAC only earns $7k+ Zero regard for employee’s well-being Overpromising on bonus (whats the point of giving $1k for bonus? its like slapping the money at beggars) and fake news regarding quarterly bonuses

5.0

Jun 10, 2022

A fast-growing British tech company with dynamic fast-paced work culture.

Cyber security analyst

Recommend

CEO approval

Business Outlook

Pros

This role is a gateway into the Cyber Security industry for those with no cyber or IT background. The first few months are a steep learning curve but there is plenty of resources and support from a friendly colleagues. As a cyber analyst, there is scope to contribute to product development, travel, meet customers, and support organisations in crisis within the first 18 months. As a self-starter I was able to create opportunities and progress quickly. In 5 years I have moved from junior, to product specialist, to team lead, to technical director. Quickly given lots of autonomy and responsibility. I would recommend to anyone wanting to get into an exciting industry, in a young company with start-up vibes, and with the momentum of a market disruptor.

Cons

Compensation is not comparable to industry average

1.0

Mar 23, 2022

Ewww

Cyber security engineer

Recommend

CEO approval

Business Outlook

Pros

You at least get a salary

Cons

Everything. Just ask the employees who work here lol

Viewing 10 - 12 of 26 Reviews

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Darktrace Cyber Security Support Engineer reviews

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Toxic Culture and Limited Progression

A fast-growing British tech company with dynamic fast-paced work culture.

Ewww

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