Darktrace Cyber Support Engineer reviews

4.2

89% would recommend to a friend

(34 total reviews)
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Jill Popelka

Not enough data to show CEO approval

91% positive business outlook

Cyber Support Engineer employees have rated Darktrace with 4.2 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Cyber Support Engineer professionals have an excellent working experience there. Darktrace is rated in line with the average (within 1 standard deviation) by Cyber Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

34 reviews
5.0
Nov 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Darktrace takes newer cybersecurity pros and offers a lot of training and support to elevate their skills. Overall they prioritise hiring those with work ethic, maturity, and emotional intelligence, so the team is overall fun and easy to work with. They promote growth in the direction you want to go. Its also a quickly growing international company, so there is a lot of room for business growth and related opportunities. This includes travel and (if you're a good worker) the potential for relocation. Exceptional workers can work fully remote, but otherwise expect to go into the office at least once a week. Lots of opportunities to go above and beyond and stand out. There are clear avenues to increase your pay and get bonuses.

Cons

There are growing pains. Pay might be a bit low relative to other companies, but the training and culture make up for it in my opinion. Working at DT as an analyst also means you get very good at using the DT technology suite, and can be fairly insulated from other tech. As such, some of the skills here do not feel very portable (although the core knowledge does)

4.0
Sep 18, 2022
Recommend
CEO approval
Business Outlook

Pros

-Work life balance -Healthy team culture -Supportive management -Very good welfare aside from salary package

Cons

-Remuneration package might not match market rate of other companies -Progression track unclear to some -Mid-level certifications are sponsored but almost impossible to get

3.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company with great culture, lovely people with exposure to security.

Cons

No progression and only good for graduates. Management needs to improve. Salary is below average.

Viewing 13 - 15 of 34 Reviews

Glassdoor has 1,382 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.