Is Darktrace a good company to work for as a Cyber Support Engineer?

Cyber Support Engineer professionals working at Darktrace have rated their employer with 4.2 out of 5 stars in 34 Glassdoor reviews. This is a higher than average score with the overall rating of Darktrace employees being 3.2 out of 5 stars. Search open Cyber Support Engineer Jobs at Darktrace now and start preparing for your job interview by browsing frequently asked Cyber Support Engineer interview questions at Darktrace .

Does Darktrace pay Cyber Support Engineer employees well?

Cyber Support Engineer professionals rate their compensation and benefits at Darktrace with 3.0 out of 5 stars based on 34 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Cyber Support Engineer salaries at Darktrace.

How happy are Cyber Support Engineer professionals working at Darktrace?

89% of Cyber Support Engineer employees at Darktrace would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Cyber Support Engineer professionals have also rated Darktrace with a 4.3 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.7 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at Darktrace?

Account Executive (382) , Business Development Executive (46) , Customer Success Manager (45) , Cyber Technology Specialist (43) , Enterprise Account Executive (36) , Software Engineer (27) , Customer Success Manager (CSM) (26) , Business Development Representative (BDR) (25) , Sales Development Representative (SDR) (24) , Inside Sales Representative (21) , Cyber Engineer (19) , Cyber Technologist (18) , Sales (18) , Senior Account Executive (18) , Solutions Engineer (14)

What are the pros of working at Darktrace according to real employee reviews?

"The whole Business development team are great people and I have made friends for life." ((in 83 reviews)); "Great teams and individuals to work with and learn from" ((in 49 reviews)); "Great colleagues like most sales depts" ((in 45 reviews)); "Great technology and constantly innovating" ((in 35 reviews)); "• Good commission structure for a BDM role with no sales qualification required (only booking demos)" ((in 33 reviews))

What are the cons of working at Darktrace according to real employee reviews?

"Management can be poor and distribution is not ideal" ((in 127 reviews)); "very low pay for tech team" ((in 49 reviews)); "There is no training for leaders." ((in 42 reviews)); "Base salary is low and you only really excel if you have friends in high places." ((in 41 reviews)); "Horrible leadership and no growth." ((in 39 reviews))

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Darktrace

Darktrace Cyber Support Engineer reviews

4.2

89% would recommend to a friend

(34 total reviews)

Jill Popelka

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.5

Career opportunities

4.3

Work/Life balance

3.3

Senior management

3.0

Compensation and benefits

Cyber Support Engineer employees have rated Darktrace with 4.2 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Cyber Support Engineer professionals have an excellent working experience there. Darktrace is rated in line with the average (within 1 standard deviation) by Cyber Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

34 reviews

5.0

Jul 13, 2021

Benefits of working here

Cyber analyst

Recommend

CEO approval

Business Outlook

Pros

Great environment to work at combined together with one of the better remuneration package.

Cons

Mostly individual work and very little requirement for group work

5.0

Jul 6, 2021

great

Cyber security engineer

Recommend

CEO approval

Business Outlook

Pros

great company. is awesome fun

Cons

cool. not bad. is good

5.0

Mar 11, 2021

Really good place to work

Cyber security analyst

Recommend

CEO approval

Business Outlook

Pros

The team are fantastic, all willing to help There's a training path Amazing place for beginners to get into Cyber Security Place for some growth There are smart people to network with Fun Social Team Yoga Tabletop nights Management are lovely and understanding Free lunch on Fridays

Cons

Processes are still coming together Depends what department you are in whether you will get good management Some repetitive tasks

Viewing 22 - 24 of 34 Reviews

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Jobs at Darktrace

Technical Support Engineer

Senior Solutions Engineer

Illinois

View job

Senior Solutions Engineer

Account Executive- Core Acquisition

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Darktrace

Darktrace Cyber Support Engineer reviews

Ratings by category

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Benefits of working here

great

Really good place to work

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