Darktrace reviews

Terrible morale, staff turnover is completely insane. In any other company the head of department would be asked some major questions over their staff retention rate but there’s a cosy team of ex-Autonomy people at the top who have each other’s backs. The only people hitting targets are working non-UK markets. The UK is so saturated that people work unqualified accounts just to hit KPIs. You won’t get paid on a lot of the meetings you book & deals rarely close. If they do they tend to take so long it’s unlikely you’ll still be in the company to get your 0.5%. It happens but it’s rare. A lot of backstabbing as ISRs and reps are scrabbling over accounts. The money to be made is in foreign markets, which unless you are fluent in another language you might be given after a few months. No respect for prospects. It is encouraged to hound them relentlessly with cold calls, emails, LinkedIn until they either say yes or get angry. Extremely repetitive and boring. There is no challenge to the job at all, it’s just calling people and sending generic emails as quickly as you can and hoping people respond. Orwellian level of surveillance. They have software to monitor your level of activity on the CRM as well as call numbers, lunch times etc. Very mean annual leave allowance. You won’t be asked to take it for medical appointments as some on here have written, but it’s still the legal minimum. After 2 years service you get an additional 2 days and that’s it. Complete lack of career development opportunities. You can move sideways but there are no direct promotions in the department. Very rare that anyone from inside sales is offered an AE job. People have moved to finance or IT but most just leave to go to a company that treats its staff better & pays more.

- Mislead during interview process: in my interview process which was run by the CSO and MD, their answers to my questions such as how many people are hitting target/ what percentage of leads or inbound vs outbound were in reality far from the truth. - Toxic work culture: there is a lot of nepotism and favouritism across the company. If you want to challenge the status quo this is not the place for you, you will be treated and looked at as if you are a trouble maker. If you are a 'yes' person/ robot then management will like you. - Inexperienced management: young graduates who close 1 or 2 big deals are then promoted into management positions and cannot coach other employees because of their lack of experience. - No territories: with a saturated market and sales team the lack of structure and sales ops makes it incredibly difficult to build a pipeline. It also means that several people might be working the same account at any one time which a) irritates prospects as they are getting spammed from Darktrace reps and b) severely lowers your chance of booking meetings. - Next to nothing tech stack: the only tools as a sales rep that you are given is LinkedIn Sales Navigator and a terrible in house built CRM system. They claim they cannot use cloud based products because of security but I reckon it is paranoia. - Unachievable targets: quarterly quota is £435k and only a small percent of reps hit that with very little hitting quarter on quarter - Low base salaries compared to industry standards - No benefits a part from Bupa Healthcare but this is a taxable benefit - Low annual leave allowance I would say the HP/ Autonomy crowd who fill many senior management positions are trying to replicate their formula of ballooning a company as quickly as possible without caring about the employees themselves.