Darktrace reviews

3.2

44% would recommend to a friend

(1,318 total reviews)
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Jill Popelka

66% approve of CEO

43% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 24, 2019
Recommend
CEO approval
Business Outlook

Pros

The product they developed is good.

Cons

The culture is unhealthy or rather inexistent. Darktrace does not really care about their employees, their feedback or their wellbeing. There are no formal performance reviews in place and management do not give enough support to their employees in terms of training or career progression. I have seen several people being fired over time with no formal reviews and no formal reasons, including a colleague who had just announced her pregnancy. Meanwhile other people are promoted not based on merit but based on their personal relationships with management. I would overall not recommend this employer to anyone who want a fair career progression and who want their voice to be heard in a fair and meritocratic environment.

1.0
Jul 24, 2019
Recommend
CEO approval
Business Outlook

Pros

- Tech is kinda cool but somewhat pointless without the autonomous response add on. - Nice view of the Sydney Harbour from the office.

Cons

- Complete lack of values which translates to a toxic, high pressure, low reward work culture. Google 'HP Autonomy scandal' to get an idea of the shady, unethical nature of senior Darktrace management. - Zero management interest in staff development. Attitude is 'we've hired you now go sell'. If you disagree with how things are done you're branded as 'negative'. Six out of 11 AEs quit from the Sydney office between March and June 2019. Typically uni grads are hired as they're cheap (base salary of $60-65k) and don't think the toxic environment is out of the norm. - Constant, repetitive sales meetings where you'll be grilled on your deals and asked the same questions over and over. The way you're performing for any given month dictates how the manager treats you (with respect or disdain). - Micromanagement of the highest order. One of my deals was run entirely by the manager. It was completely bizzare. Staff scared to leave the office before 5:30, some texted and asked their whereabouts if they're out for meetings. - Mandatory team events where the staff have to pay for themselves. Considering their billion dollar plus valuation (which they parrot in every meeting) can't they afford $50/head dinner every few months? - Prospecting process involves cold calling and cold emailing CIOs, CISOs and IT managers. Management has no interest in a local marketing plan or working on a broader strategy to help bring in leads. - Crude sales process. AEs do a stock standard pitch and demo and hope the prospect wants to do a trial. If they say yes they're hounded until they buy by the end of the month. One prospect was hounded so much while he was off sick he swore at the AE and manager then hung up on them. - Ineffectual BDR team based in Singapore. Often times prospects couldn't articulate why they agreed to a meeting. - Dodgy commission structure which sees half of an AE's commission withheld until the year after a deal closes. First half paid towards the end of the following quarter. I'm still fighting for my commission a month after leaving and have been told I'll get it at the end of August though the amount won't be revealed. What kind of unethical company withholds pay? - Low morale and poor team spirit. Each AE is under pressure to hit a trial target of 2/month and with no territory or vertical alignment conflict occurs. Disconnect between engineers and AEs. - One team 'leader's' way of motivating staff was to pull them into a room and admonish them for not booking enough meetings. -Revenue target of $235k/month is grossly unachievable. Recruiters told candidates they can make $150k+ a year despite the role having no OTE. Laughable. - No channel strategy. - Punitive measures taken against staff who speak their mind. One engineer was docked his quarterly bonus by the CEO because he spoke out at a sales kick off event. - I could go on but I think you get the picture. Avoid at all costs for the sake of your mental health, bank balance and future career prospects.

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Glassdoor has 1,382 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.