Does DataBank Holdings pay their employees well?

According to anonymously submitted Glassdoor reviews, DataBank Holdings employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at DataBank Holdings. This rating has improved by 22% over the last 12 months.

How satisfied are employees working at DataBank Holdings?

76% of DataBank Holdings employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DataBank Holdings 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at DataBank Holdings?

Data Center Technician (23) , Data Center Technician II (6) , Datacenter Technician (5) , Account Manager (3) , Technician (3) , Critical Infrastructure Engineer (2) , DC Technician (2) , Data Center Operations Technician (2) , Data Center Technician I (2) , DataCenter Technician II (2) , Lead Data Center Technician (2) , Project Manager (2)

What are the pros of working at DataBank Holdings according to real employee reviews?

"Best culture in the world." ((in 10 reviews)); "Good people in the adjacent groups and teams" ((in 9 reviews)); "Great benefits" ((in 6 reviews)); "Most of the local team is great to work with (& they are all on the same page with opinions about the company, 70% of people at my location, are looking for other jobs because they are unsatisfied)" ((in 4 reviews)); "Remote work with decent team members." ((in 3 reviews))

What are the cons of working at DataBank Holdings according to real employee reviews?

"They have Low pay for workers" ((in 7 reviews)); "Procedures are CONSTANTLY changing and usually you only find out through word of mouth from other employees, Upper management cares nothing of lower employees." ((in 6 reviews)); "Still some bad management practice's left over from former Zayo/zColo ." ((in 6 reviews)); "The management and leadership of this company is absolutely garbage!" ((in 5 reviews)); "For me as a new intern, remote work could make it feel somewhat unstructured at first but my manager did a great job overall and helped me to find my stride." ((in 3 reviews))

What are employees saying about DataBank Holdings layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DataBank Holdings layoffs and their outlook for job security at DataBank Holdings in 2026.

What are the top reviewed DataBank Holdings locations?

Dallas , Ashburn , New York , Houston , Overland Park , Atlanta , Minneapolis , Seattle , Salt Lake City , Waco , Denver , Bluffdale , Newton , Chicago , Kansas City , Nashville , Indianapolis , Irvine , San Diego , Olathe , Huntingdon Valley , Pittsburgh , Baltimore , Boston , Taylorsville , McLean , Brooklyn Center , Eagan , Centennial , Tukwila

DataBank Holdings reviews

4.1

76% would recommend to a friend

(122 total reviews)

Raul K. Martynek

89% approve of CEO

80% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DataBank Holdings has an employee rating of 4.1 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DataBank Holdings employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

122 reviews

1.0

Apr 3, 2023

BEWARE!!

Critical infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed working with my coworkers!

Cons

The management and leadership of this company is absolutely garbage! The lack of communication, and their profits before people mentality makes you feel like a number. I would absolutely discourage anyone from ever working for this organization!

DataBank Holdings Response

3y

First, I’d like to thank you for your service to DataBank. Being on the front lines and helping to maintain our facilities is a critical role within the company and we appreciate your contributions there. It appears you enjoyed working with your immediate team, so it is unfortunate that you departed with a different feeling about our leadership team. While we recognize a growing company like DataBank will always look to develop our leadership team and cross-function communications, your comments are surprising and out of the ordinary. More than 92% of DataBankers in our last culture survey (Oct 2022) said they had confidence or high confidence in our leadership team. And, as you know, we have made a huge investment in rewards and recognition aimed at our front-line staff. In the last 12 months alone, we’ve had almost 6000 instances of DataBanker’s recognizing one another with almost 90% of the staff receiving recognition and nearly 2/3 of it sent by managers to non-managers. Our leadership absolutely believes in “putting people first” which is why it is one of our Cultural Cornerstones and why we put programs in place to encourage and measure recognition. We know that happy employees = happy customers.

2.0

Dec 14, 2021

Needs Vast Improvement

Datacenter

Recommend

CEO approval

Business Outlook

Pros

Work Independence. Flexible Hours. Not heavily micro managed. Strong company growth.

Cons

The worst thing that could happen to Databank is that they acquired both Lightbound and zColo. Databank's utmost concern is for the company to grow, but employees cannot grow with it. Middle management are nothing but bullies with an incomplete vision of how to run things going forward. Pay is not market rate and there is no chance to be promoted to anything significant.

DataBank Holdings Response

4y

Thanks again for the contributions you made during your tenure here at DataBank. We’re sorry you left with a negative impression of our recent acquisitions of zColo and Lightbound. Integrating new acquisitions is never easy, especially when they more than double the size of your operations. And the bigger the integration, the tougher the decisions. We don’t always get it right the first try but we’re always guided by our cultural values: Putting People First, Being Data Centered, Inspiring Confidence, Assuming Positive Intent, Taking Extreme Ownership, etc. We’re not afraid to admit when we’ve made a mistake either, and we always try to learn from them. We recognize these integrations create a lot of change that can be disorienting for staff as they have to let go of old systems and ways of doing things and embrace new approaches that we think will scale better. But those changes also create opportunities for growth and advancement for those willing to adapt and we’ve invested heavily this past year in developing new career paths and training modules so that our people can grow along with DataBank.

2.0

Oct 21, 2021

Data Center Tech Life

Data center technician

Recommend

CEO approval

Business Outlook

Pros

Easy work load / work life balance

Cons

Procedures are CONSTANTLY changing and usually you only find out through word of mouth from other employees, Upper management cares nothing of lower employees. NO RAISES NOT EVEN COST OF LIVING!!!!! What you get hired at is what you will make unless you get promoted BUT promotions are few and far between.

DataBank Holdings Response

4y

As a current employee, who appears to have recently joined DataBank via an acquisition, we want to thank you for your contributions and let you know we take seriously the feedback you are providing, even if we believe it may be more reflective of the acquired company. We know the company we acquired went through many painful changes prior to joining DataBank and we’re committed to changing that experience for you. We believe the investments we’ve made in culture, compensation and recognition here at DataBank will provide the rewards you were missing previously. And we understand that the integration with DataBank has resulted in yet more change, new systems, new processes, etc. But at the same time, we know it will create new growth opportunities for all staff and we hope you will continue your tenure here to accrue the benefits of this acquisition.

Viewing 10 - 12 of 122 Reviews

Jobs at DataBank Holdings

Data Center Technician 1

Data Center Technician 2 (New York)

Data Center Manager (Night Shift)

United States

View job

Data Center Technician 1

Data Center Manager (Night Shift)