DataBank Holdings reviews

4.0

73% would recommend to a friend

(122 total reviews)
avatar

Raul K. Martynek

91% approve of CEO

82% positive business outlook

DataBank Holdings has an employee rating of 4.0 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DataBank Holdings employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

122 reviews
1.0
Dec 21, 2020

Management will throw you under the bus.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good insurance, some good people.

Cons

Training was non existent. Customers call and berate you and management does not see that as a problem. Pay was lower than market value Very disorganized top to bottom.

1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

This company is good for getting your foot in the door / gaining some experience, and your direct co-workers from entry level up to the lower tiers of management are AWESOME, but that’s about it.

Cons

The top tiers of management up to the CEO have put this company into a nosedive and instead of pulling the nose up, they’re hitting the throttle. Most positive reviews are from upper-level employees. If you see a positive review from lower-level employees, they are either new hires, or just haven’t been with the company long enough. You will see in a lot of the company’s responses to the negative feedback in these reviews, they are stating they: “Look for ways to create exciting career paths for all employees” “Are creating new career paths and opportunities for our front-line staff” “Evaluate and promote staff based solely on performance as reflected in annual MBOs….” You will also see in their responses that they are “closing pay gaps,” “have implemented new compensation plans,” “invested in incredible benefits and learning / development plans.” While they have kept healthcare costs at a 0% increase for the last 2 years as they state (and I am grateful for that), I have yet to see any meaningful pay increases or learning / development plans. I have worked here for quite a few years. I have received many acknowledgements / kudos for doing fantastic work as well as going above and beyond. I have first-hand knowledge of people who have been here for a fair amount of time and are currently earning ever so slightly above entry level pay. According to the Bureau of Labor Statistics, people in positions similar to my position should be earning $8.00 per hour more than what we are currently being paid. I have first-hand knowledge of current employees applying to quite a few internal job postings attempting to better their position. All they hear are chirping crickets. Learning and development plans are either non-existent, or if they do indeed exist, we have not been made aware of them. So, as you can clearly see, when they say they are closing pay gaps, creating exciting opportunities, promoting based on performance, they are not being truthful. Also - there are HUGE safety concerns at some of our facilities. Rather than fixing the issues, upper management has willfully neglected and suppressed the issues. Someone finally had the courage to report one of these issues to OSHA. Angered by this, one of the Vice Presidents is trying to find out who the person is that reported it to OSHA. Rather than being concerned about safety, he’s “looking for someone’s head.” That, in and of itself, contradicts the company’s 1st Cultural Cornerstone of “Putting People First” and speaks volumes about how they REALLY feel about their employees. Again, if you are just starting your IT career and need to gain experience, it’s not too bad. That being said, keep your eye on job postings and when a new opportunity presents itself, run fast and run far.

1.0
Jan 25, 2022

Just Don’t

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Option for flexible hours sometimes

Cons

Bad management and executive team

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DataBank Holdings Response
4y
Please know we sincerely appreciate the contributions you made during your tenure here at DataBank. We’re sorry you left with a negative impression of our leadership. DataBank has experienced a tremendous degree of growth and change since you first joined – expanding from 200 people in 9 markets to nearly 700 people in nearly 30 cities. While that kind of growth can be disorienting and is never easy to adjust to, we think our leadership team has done a pretty admirable job managing through it while maintaining high degrees of satisfaction among employees and customers. But no leader is above reproach here, and so if you are aware of any specific instance of ethical lapse, please contact me directly.
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Glassdoor has 125 DataBank Holdings reviews submitted anonymously by DataBank Holdings employees. Read employee reviews and ratings on Glassdoor to decide if DataBank Holdings is right for you.