Datadog Customer Success Manager reviews

3.5

42% would recommend to a friend

(45 total reviews)
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Olivier Pomel

86% approve of CEO

74% positive business outlook

Manager, Customer Success employees have rated Datadog with 3.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have a good working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
3.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

-great product suite - great coworkers - supportive middle management - good office activities / culture

Cons

- huge pay discrepancies dependent on Hire date - far below industry average pay - in office requirement is fairly rigid with minimal room for flexibility - disconnect at SVP/VP/director level as to what the biggest pains ICs face are - internal mobility is next to impossible

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Datadog Response
1y
Thank you for sharing your feedback. We’re glad you appreciate our product, team, and culture. Investing in our current employees and their growth is a priority for us, and your insights are valued as we continuously work on improving both.
4.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are really nice

Cons

You don’t get paid enough for the amount of work you do

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Datadog Response
2y
Your input is valuable to us as we strive to continue to improve - thank you for sharing your experience!
4.0
Mar 24, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great product - 3 days in office per week - good resources and systems in place to enhance individual and cross-functional performance - nice office and in-office benefits like catered lunch 3x/week, snacks, drinks, and occasional events - pretty solid benefits

Cons

Some people think we’re underpaid It can be stressful to hit numbers, and a lot of people don’t hit a couple of the targets (there are 3), so they don’t get full bonus payout - Your quality of support and coaching from your manager may vary but feels a bit limited in general (mostly have to rely on peers for more beneficial help)

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Datadog Response
2y
Thank you for sharing your feedback, and we're glad you appreciate our product, workplace environment, and in-office benefits. We also appreciate your perspective on where we can continue to improve, and encourage you to bring this feedback to your People Business Partner, or share it in our upcoming employee survey. Thank you again for taking the time to share your feedback and suggestions. Your input helps us to continually improve and create a better workplace for everyone.
Viewing 22 - 24 of 45 Reviews

Glassdoor has 1,936 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.