Is Datadog a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Datadog have rated their employer with 3.6 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of Datadog employees being 4.0 out of 5 stars. Search open Technical Support Engineer Jobs at Datadog now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Datadog .

Does Datadog pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Datadog with 2.8 out of 5 stars based on 33 anonymously submitted employee reviews. This is 30.3% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Datadog.

How happy are Technical Support Engineer professionals working at Datadog?

71% of Technical Support Engineer employees at Datadog would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Technical Support Engineer professionals have also rated Datadog with a 3.8 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.7 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Datadog?

Account Executive (184) , Commercial Account Executive (152) , Software Engineer (117) , Sales Development Representative (SDR) (109) , Senior Software Engineer (54) , Sales (44) , Enterprise Account Executive (42) , Sales Engineer (42) , Customer Success Manager (40) , Software Engineer II (40) , Technical Support Engineer (34) , Software Engineer(Internship) (33) , Sales Development Representative (26) , Recruiter (25) , Solutions Engineer (25)

What are the pros of working at Datadog according to real employee reviews?

"I really enjoyed working at Datadog because the culture is great and the work I did was meaningful." ((in 221 reviews)); "Working with great people and in a fast growing company really gives you motivation and satisfaction." ((in 162 reviews)); "great benefits including lunch and fitness coverage" ((in 145 reviews)); "great office in the center with alot of activities" ((in 59 reviews)); "The overall team is great at Datadog with many supportive individuals and a great place to be to grow your technical skills." ((in 55 reviews))

What are the cons of working at Datadog according to real employee reviews?

"Poor management, lack of empathy, depending on the team you are on, you get treated differently" ((in 73 reviews)); "Low pay and only half of the managers knew what they were doing." ((in 45 reviews)); "Senior Manager: "We'd like to see more of your work and impact on our unit."" ((in 35 reviews)); "Low salary and RTO is part of your performance review." ((in 23 reviews)); "The medical benefits are average, and the 401k match is below other industry leaders." ((in 16 reviews))

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Datadog

Datadog Technical Support Engineer reviews

3.6

71% would recommend to a friend

(33 total reviews)

Olivier Pomel

96% approve of CEO

81% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.4

Career opportunities

3.0

Senior management

2.8

Compensation and benefits

Technical Support Engineer employees have rated Datadog with 3.6 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

5.0

May 26, 2023

Great

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

The folks that work there are nice

Cons

The is a lot of change

Datadog Response

We appreciate you sharing this review!

5.0

Apr 3, 2023

The best place to be to get started in the DevOps world

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Understand the latest and greatest technology Understand best practices from other companies Fastest way to learn about application architecture

Cons

Can be a bit overwhelming at times Too many tools to learn on (from Kubernetes to PCF)

Datadog Response

Thank you for taking the time to share this review. We're happy to have you on the Datadog team. We appreciate the suggestions you provided, and encourage you to raise these with your manager so we can work together on future process improvements.

4.0

Mar 22, 2023

Great place to get strong and various technical skills - Great product

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Direct management is very professional, company is great, ambitious and looks for excellency.

Cons

Upper management tend to forget our DNA and to focus on narrow figures and subjective feelings to manage.

Datadog Response

Thank you for sharing your review with us. We're happy to hear about the overall positive experience you're having; we also hear your concerns regarding measuring success. We are a data-driven organization, but we do do take care to focus on appropriate measures of success and the individuals who contribute to it. We are always open to feedback and suggestions, and encourage you to bring both to your management team and/or People Business Partner.

Viewing 28 - 30 of 33 Reviews

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Datadog Technical Support Engineer reviews

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Great

The best place to be to get started in the DevOps world

Great place to get strong and various technical skills - Great product

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