Daxko reviews

3.3

53% would recommend to a friend

(328 total reviews)

Jeff VanDixhorn

77% approve of CEO

49% positive business outlook

Daxko has an employee rating of 3.3 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Daxko employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

328 reviews
1.0
Dec 21, 2018
Recommend
CEO approval
Business Outlook

Pros

There are still some great coworkers and nice managers (although many good ones are starting to abandon ship). Free coffee and snacks in the office, which is nice.

Cons

The Daxko Board - GI Partners is the world. They have slowly but surely chipped away the culture of what once was Daxko. If you are a company looking to potentially sell to Daxko, I would advise caution. If your company is acquired by them, I would suggest to start looking for a new job, as they have no interest in maintaining any company integrity, values or missions. They will strip away every good quality and benefit of your company, as well as ensure there is no transparency. They are so out of touch that they chose a misogynistic CEO to lead Daxko into the future, and they could not care less. After numerous documented complaints against his inappropriate behavior, the board decided to look the other way. Daxko employees were recently told to work longer, harder hours, while simultaneously having benefits stripped away. This is part of the culture loss I mentioned before.

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Daxko Response
7y
Thank you for sharing your thoughts as a current team member. You are absolutely correct when stating that we have great coworkers and nice managers—both of which are major contributors to our current success. We exist to make the world a healthier, happier place. Over the last two years, Daxko has grown from 150 team members to over 350 team members. we set record sales, profit and retention numbers in 2018 and have goals to blow those away in 2019. Our people are the primary driving force behind this success. I also wanted to touch on a few concerns you raised: Benefits: The cost of healthcare continues to rise and Daxko is in the same boat as employers across the nation. We worked extremely hard with our benefits providers to keep our healthcare cost increases well below the average of similar software organizations our size. Also, we’ve added new benefits for 2019 including a paid sabbatical after every 5 years of service down from 7 years, a new Daxko Development Conference, as well as benefits for heavy travelers. And don’t forget the new referral and spot bonus programs. In addition to a wealthy healthcare plan and sabbatical, we also give back to our community through Impact Days, provide unlimited paid time off, two free coffee machines (Starbucks and other), free lunch Fridays, and so many other benefits and perks that make this a great place to work. Productivity: You mentioned some remarks that were made about the length of workday. Our CEO stated that although he routinely works from 7 AM to 7 PM, his expectation is that team members need to put in a solid 8-hour workday each day. We have many fun events at Daxko including team building events and unlimited PTO , but we all also know we are part of a mission—one where hundreds of YMCAs and JCCS rely on our products and services daily to positively impact their communities. This is why our motto is “work hard; play hard.” Please speak to your team lead or the People Team if anything remains unclear or concerning. Last but definitely not least, CULTURE: Daxko has always taken great pride in our culture. Over the last two years, Daxko has undergone many changes: • Growth – Acquisition of Zen Planner, Club Automation, AAC, the offering of Daxko Payment Services, and not to mention the continued tremendous growth of Daxko’s nonprofit product line. This type of growth challenges all cultures involved by trying to keep up with the pace of such success and the acclimation of companies and individual team members. • Leadership – In July 2018, Daxko welcomed a new CEO, Ron Lamb. Our previous CEO, David Gray, is now on the Board of Directors compiled by GI Partners. Over the last 90 days, Ron has challenged the Daxko Nation, all combined companies, to move from “ME to WE”. This philosophy is pushing all locations out of their comforts zones to work together and fall under one vision of making the world a healthier and happier place. While pushing towards our vision we will provide an environment where team members can thrive as we collectively execute. We are all encountering change, but it is for our growth. And our Senior Leadership Team recognizes that change of this magnitude is not easy. That’s why to kick of the new year, we are investing heavily is change management training so that everyone within the company is equipped to become even stronger during this time. By working together we will continue to have a strong culture that will allow our team members and company to succeed. We hope that you will be an integral part of this change. Thanks again for sharing your feedback. As always, please feel free to reach out to me or your team lead so we can discuss in person your specific concerns.
1.0
Nov 29, 2018

This is NOT a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There aren't a lot of pros anymore. The people are mostly nice and the office space is cool.

Cons

The new CEO has changed a lot about Daxko - and things continue to change every day. Benefits aren't great anymore, so the low pay feels even lower. There are no options for professional development. People are overlooked for promotions. High performers are laid off for no reason. We were basically told by the CEO that if we're not at work at 7am and staying until 7pm and coming in on Sunday afternoons that we're not being productive enough. I'm actively looking for other jobs and many others are doing the same. This job and this company aren't what I thought they would be and I feel like I was misled by the culture blog and social media.

2.0
Nov 4, 2018

Cool Culture Facade

Recommend
CEO approval
Business Outlook

Pros

Free food, Innovation activities are good, Work days that give back to our community are great, most employees are Great!!

Cons

Management speaks a good game but doesn't want to make the hard decisions as they should. Too afraid it will break up the cool kid club. If you don't fit that cool kid culture you will be pushed out of the way. No matter how much good you bring into the organization. Seeing people given a task which will disrupt culture and to watch them succeed at the task and the Management not support the decisions they made. Seeing employees stating that if they have to work on specific projects they will quit and management being held hostage and not taking the right corrective actions. Show that the click is in charge more than management. I do not mean all employees are this way, the majority are great.

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Daxko Response
7y
Thank you for sharing your feedback. I wish could have had a chance to discuss this topic with you before you left. Daxko tries to manage performance of team members in a way that is fair across the board. With the addition of our new CEO, we are rolling out tools that clearly identify critical imperatives that connect to the objectives of the company. These tools identify the person who is directly responsible, the initiatives that must take place to accomplish the imperative, timelines and regular check-ins to review the status. This, in addition to reviving managerial training, will help support accountability and execution. Hopefully the time spent at Daxko allowed you to gain experience that can add value in your next role. Good luck!
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Glassdoor has 343 Daxko reviews submitted anonymously by Daxko employees. Read employee reviews and ratings on Glassdoor to decide if Daxko is right for you.