Decathlon reviews

4.0

79% would recommend to a friend

(4,531 total reviews)
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Javier López

84% approve of CEO

61% positive business outlook

Decathlon has an employee rating of 4.0 out of 5 stars, based on 4,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Decathlon employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Oct 25, 2015

Bonded labour

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You lose weight if you work at the store and get better at interacting with people.

Cons

-In decathlon India, Employees are exploited in the name of growth and money. Personal lives and health go for a toss. - employees stand all day (8 hours) and work. That's fine if they're fit enough but they are restoricted from going on breaks many times. I call this physical harrasment. - WRT work timings, you are sent back home if they are 5 minutes late for work and they undergo a loss of pay for that day but they are expected to stretch for hours after their shift is over. Part timers work like full timers and I've seen people doing 2 shifts in 1 day, that's means standing for almost 14 hours, all in the name of growth and gaining experience. - customers are cheated many a times when they purchase items on clearance sale. The price of those items is not updated on the billing systems and customers are charged the original MRP price instead of the discounted Price. - store cleanliness is a matter of concern as many gym equipments tried by the customers are covered with sweat and saliva of customers who have tested them. Those equipments are never cleaned and they can be a major factor in spreading diseases. Products on the shelf too are dusty most of the times, this can lead to customers and employees facing major respiratory problems. - new recruits are only asked to fold clothes for a long period of time, their training is neglected and hence growth is slowed down. -Many products are of poor quality, I see decathlon becoming the big bazaar of sports. -many managers in decathlon India are lazy and sometimes pick on subordinates unnecessarily. I see many sales managers who are way more efficient and responsible than the store and department managers. -The offer letter from decathlon does not mention points about employees' leaves, notice period, hours of work etc. These are fundamental points that need to be mentioned regardless of the type of business or organisational structure. - women employees that are present for the afternoon shift leave after 10 PM and sometimes beyond without being escorted by security. Many live in areas that are far from the store and I feel their safety and security is at stake. Decathlon India has neglected this big time. - Some points about decathlon India are lied to when a new recruit is being interviewed, the truth comes into picture only after he/she accepts the job offer and joins work.

1.0
Jul 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of responsibility from day one. The products are fantastic. Customer service is high priority.

Cons

You will do well to find a more stressful job; they are ruthless employers. Decathlon (at least in the UK) operates using a 'sink or swim' policy, which means very little support from higher management. They are obsessed with targets, to an unhealthy and unhelpful degree. I can only speak about the store I worked in but from talking to other managers it's clear that these things are common in the UK. Work-life balance is non-existant. No matter how organised you think you are, you will end up working way over the 39 hours a week. Lunch hour is unpaid. When calculated as an hourly wage the pay is terrible, which is incredibly demotivating. The level of training you receive is few and far between. As somebody who loves sport and enjoys leading people I thought I would be a good fit for Decathlon. How wrong I was. Your sense of self-worth will plummet. All of the managers in my store (6) have now left Decathlon with the same bitter taste in their mouth. The brutal and target based nature of the company will change you into somebody you're not. Decathlon can very quickly hang you out to dry and their attitude to the sales assistants (i.e. minimum wage staff) is appalling. It may sound like a good way to get yourself on the career ladder and to get some experience. It's not. You will be so tired from the work that you won't have the energy to apply for other jobs and you end up trapped. Retail management is a poor game to be in and Decathlon is worse than the supermarkets. You are under a lot of pressure to reduce the hours spent in your department, which means that, rather than manage, you are basically doing the job of a sales assistant but with a few extra responsibilities. They give all this talk about putting the customer first and supporting local sports clubs, etc; they genuinely don't care. The targets and pressure from higher management are so high that they only care about profit, nothing else. It's a shame because the products are fantastic value. I would avoid working at Decathlon (especially in a management role) at all costs. I'm not a stressful person but I found it difficult to enjoy days off knowing I was returning to Decathlon.You may have to come in on one of your days off due to staff calling in sick. What kind of life is that?

1.0
May 23, 2015

Screwed up Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you dont have any defined career path in your mind then join this company.It will surely take you somewhere or the other.

Cons

They take the juice out of your talent. Even a 12th pass can become a manager just by licking.

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