Delaware North reviews

3.5

52% would recommend to a friend

(2,594 total reviews)
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Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

good pay for part time work

Cons

0 hour contract, can be unpredictable

2.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun and exciting career opportunities if you're fortunate enough to land in a favored role.

Cons

Your job can be deemed unnecessary at the drop of a hat, while other departments remain overstaffed and unchecked. I have worked for Delaware North for nearly a decade, and until recently, I was certain I would retire from this company. They recently eliminated hundreds of HR Coordinators without notice, leaving the HR managers to operate alone. Our local coordinator, who is an incredibly hard worker, returned from a bereavement leave only to be told she had been eliminated before even getting to her desk. This left our newly appointed HR manager to prepare for Sunday's stadium event alone, on top of her other duties. Meanwhile, out of the dozens of units I have worked for, we have by far the most arrogant and borderline useless IT department I have encountered. They have 2 full time technicians that can rarely be bothered to help operations staff unless it's convenient for them, and a manager that's too afraid to hold his employees accountable for their ineptitude. The longest-tenured of the 3 has been here over 10 years and is constantly milking overtime and running personal errands without clocking out, yet is always busy working on projects for other units or decorating their office when asked for simple assistance. The only respectful technician we've had got promoted out of the role years ago and it's never been the same. Both HR and IT are corporate functions operating at the unit level, but are rarely handled with the same level of value assessment. We need an HR Coordinator. We do not need three IT admins doing the work of one. The number of managers I have spoken to that are considering looking elsewhere is staggering.

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Delaware North Response
8mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to share it. If you’d like to provide more details, please email askhr@delawarenorth.com.
4.0
Oct 27, 2025

flexible hours

Recommend
CEO approval
Business Outlook

Pros

flexible hours, time off, and range of responsibilities

Cons

union employees, difficulty in hiring process

Viewing 97 - 99 of 2,594 Reviews

Glassdoor has 3,059 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.