Delaware North reviews

its hard to imagine a company could bring so much negative energy to a place as magical as yosemite. i live and work in yosemite so i can climb, and i love yosemite more than anywhere i've ever been, but wow dnc really takes my utmost compassion and patience to deal with. its obvious they are a classic corporation out to make the most money by any means possible. they flaunt a guestpath program but do nothing to make their employees feel comfortable and happy. once in a while you might receive a "guespath card" that you can save for the "carnivale de rewards" which was one of the most embarrassing events i've ever been to. it was a slap in the face. we don't want/need a carnival, we just want to be trusted, appreciated and respected. the greenpath program is a joke, pure marketing brilliance. i worked in housekeeping for a while and the amount of waste is staggering. i know we all have much love for yosemite, so please lets all work together to either help this corporation see the error of its ways and change, or simply give them the boot.

They continually under staff, which in turn adds up to a bad customer experience. They cram their customer service program down the employees throats but don't "walk the walk". They have a monopoly in the different National Parks and they know it. If guests are displeased and don't return, others are eager to replace them. Managers are expected to work 50+ hour work weeks are encouraged not to fraternize with their employees in spite of the fact that this is a small community in which all/most employees live in company housing and work in the same area. Managers seem to be required to take a course in micro managing.