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      Delaware North

      Engaged Employer

      Delaware North reviews

      3.5

      52% would recommend to a friend

      (2,593 total reviews)
      avatar

      Jeremy M. Jacobs

      57% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Feb 19, 2024

      Don't waste your time

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are someone who wants to work they won't limit or care about a work-life balance and instead overwork you.

      Cons

      Extremely unprofessional. No structure. No leadership. No pay raise. Bland food. Unrealistic expectations. No sense of compassion for unexpected life events. Don't show any empathy for employees with children and their needs. Extremely sexist and racist but try to cover it up by sliding employee complaints under the rug. Intimidating work environment from higher-ups. Seriously save yourself some time. Overload of work for responsibilities outside of the job title you applied for. Rude management who gaslight you all the time. Childish and toxic work envirment.

      avatar
      Delaware North Response
      2y
      We are disappointed to hear about your experience. Delaware North does not tolerate discrimination of any kind. We take these allegations seriously and would like to investigate them further. Please email askhr@delawarenorth.com with any additional details you feel comfortable sharing. We hope to hear from you soon.
      1.0
      Jul 22, 2023

      Terrible place to work.

      Educator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to say you work at the space center so people think you are cool. Your family will be impressed. 6 Free tickets to the park every year.

      Cons

      Terrible management. Terrible communication. No room to move up in company. When you work in education department you can’t even get a job in any other department or move up- unless you know someone or have been working for the space center for 10 years or more. A lot of micromanagement which can be frustrating having several different managers telling you different things multiple times. People call out all the time forcing others to do double the work and certain people get away with calling out while others are punished. LOW PAY. the lowest pay in the park… for the amount of work that is required it is just crazy how low the pay is. Most workers are part time. A lot of memorization required. Summer camp is terrible to work. Very stressful and mismanaged. Simulators falling apart and not working on a daily basis. Constant drama between workers and management doesn’t do anything about it. High turn over due to workers feeling overwhelmed and overworked. They don’t feel appreciated. Overall a terrible place to work.

      avatar
      Delaware North Response
      2y
      We are disappointed to hear about the experience you had on our team. As a global hospitality company, we have many opportunities for our team members to grow in their careers with us. We’re continuously evaluating the market to keep our compensation and benefit offerings competitive. To ensure our team members are acknowledged and feel appreciated for the incredible work they do, we rolled out a recognition program. We will share your feedback with the appropriate leadership team. We appreciate you and the time you spent as our team member.
      1.0
      Oct 3, 2019

      Corrupt Leadership - Poor Management Tactics - Outdated Systems

      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro I can think of is that being a private company, they don't have to act according to shareholders. This allows them to pursue opportunities they'd otherwise have to pass on.

      Cons

      I'm not sure where to start or what all to share honestly. The company was a sinking ship after losing a contract and I transferred companies. I was professional, provided a two-week notice, and offered to help in every way I could. After turning in my notice, I was deceived by my boss, sent a fake lawsuit, and intimidated by my boss' boss. It was actually a little scary, keeping in mind the company's reputation with hiring the mafia back towards its starting days. After I left the company, they slandered my name to my friends that were executives in the company. They reached out to me personally after the fact just to let me know what the top executives were saying about me. It was all lies and horrible things. It was heartbreaking honestly after I gave them 110% effort for 3 or 4 years. Also, Jeremy Jacobs has a terrible reputation within the company for making his employees wait hand and foot on him. The top management all talks poorly behind his back. It's unprofessional and creates a bad environment.

      Viewing 16 - 18 of 2,593 Reviews
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      ReviewsDelaware North reviews

      Glassdoor has 3,058 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.