Is Delaware North a good company to work for?

Delaware North has an overall rating of 3.5 out of 5, based on over 3,061 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 52% of employees would recommend working at Delaware North to a friend and 42% have a positive outlook for the business. The best reviews about Delaware North have been left by employees working as Porter , Vendor and Food Runner .

Does Delaware North pay their employees well?

According to anonymously submitted Glassdoor reviews, Delaware North employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Delaware North. This rating has been stable over the past 12 months.

How satisfied are employees working at Delaware North?

52% of Delaware North employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delaware North 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Delaware North?

Bartender (100) , Cashier (83) , Food and Beverage Attendant (77) , Server (75) , Supervisor (51) , Server/Waiter (49) , Manager (48) , Team Leader (35) , Concessions (28) , Cook (27) , Server/Bartender (25) , Retail Sales Associate (23) , Chef (21) , Intern (21) , Waitress (21)

What are the pros of working at Delaware North according to real employee reviews?

"The pay was good and there was room to improve and grow in the company." ((in 210 reviews)); "The people and atmosphere of a sports arena is great" ((in 148 reviews)); "The benefits were good for full" ((in 76 reviews)); "Great atmosphere coworkers are great to be around and work with" ((in 54 reviews)); "Money is good and the fans in the club are always friendly" ((in 52 reviews))

What are the cons of working at Delaware North according to real employee reviews?

"Long hours and lots of drama at times" ((in 129 reviews)); "Managers are rude & barely do anything" ((in 83 reviews)); "Upper Management sometimes does too much" ((in 49 reviews)); "No training and thrown in deep end." ((in 35 reviews)); "No work/life balance" ((in 34 reviews))

What are employees saying about Delaware North layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delaware North layoffs and their outlook for job security at Delaware North in 2026.

What are the top reviewed Delaware North locations?

Buffalo , Atlanta , Boston , New York , Detroit , Los Angeles , Saint Louis , East Rutherford , San Diego , Minneapolis , Orlando , Cincinnati , Austin , Cleveland , Milwaukee , Arlington , Chicago , Yosemite National Park , Baltimore , Seattle , Tampa , Nashville , Fort Lauderdale , Yellowstone National Park , Jacksonville , Green Bay , Grand Canyon , Grand Canyon Village , Harrison , West Yellowstone

Delaware North reviews

3.5

52% would recommend to a friend

(2,596 total reviews)

Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,596 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Jan 22, 2024

Horrible

Admin assistant

Recommend

CEO approval

Business Outlook

Pros

Fun Coworkers Good Perks Decent benefits

Cons

Horrible work environment Superiors are horrible to employees

Delaware North Response

2y

Thank you for your review. We are happy to hear you enjoyed the connections you made with your teammates and the perks/benefits we offer. We are disappointed to hear about your experience overall though. Delaware North strives to create a work environment where our team members can thrive. We value current and former team member feedback and would like to learn more about your experience. If there are more specific details you feel comfortable sharing, please email askhr@delawarenorth.com. We hope to hear from you soon.

2.0

Dec 4, 2023

The Perks aren't worth it

Recruiting coordinator

Recommend

CEO approval

Business Outlook

Pros

Seeing events and getting free food/swag

Cons

Low pay. Mandatory overtime. No recognition. Limited Management. Constant turnover.

Delaware North Response

2y

Thank you for taking the time to share your feedback. We’re sorry to hear you have not had a positive experience as a Delaware North team member in Nashville. We’re continuously evaluating the market to keep our compensation and benefit offerings competitive. We appreciate you and the time you spent as our team member.

1.0

Nov 21, 2023

Disorganized, cheap, self absorbed owners

Senior data & analytics specialist

Recommend

CEO approval

Business Outlook

Pros

Only positive I can share is their newly built headquarters in downtown Buffalo. Great location and amenities but the company is not worth much else.

Cons

First off, don’t expect an offer that’s market rate. Inflation has hit the economy hard, don’t expect this company to compensate for that. They undervalue their workforce and the owner or Jacobs family care more about jetting off, in their private jet to Boston, for their beloved Bruins that they own. I feel the only reason they operate in Buffalo, NY is to take advantage of the workforce here. The pay is abysmal, I was desperate at the time. The company is completely disfunctional from an IT or analytics standpoint. Not many can make heads or tails of the complete picture of what this company manages. Everything is very siloed. You will be frustrated day in and day out. Their turnover rate is high, expect to be working with new people all the time. If you’re desperate and you’re just trying to build a resume, then go for it. Otherwise, it’s not worth your time or overall well being.

Viewing 178 - 180 of 2,596 Reviews

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Delaware North

Delaware North reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible

The Perks aren't worth it

Disorganized, cheap, self absorbed owners

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